LEAH HENDERSON

Responsible for maintaining accurate data for each inmate incarcerated in Marion County and other facilities with a Marion County hold.

Accurately updates appropriate software and jail packets.

Responsible for ensuring all necessary documentation is received and properly completed.

Efficiently utilize the email system as well as IDACS/NCIC/NLETS and Tiburon.

Responsible for calculating dates for sentenced inmates based on information received from the Court and to ensure the inmate is in the release process on the intended date.

Responsible for assisting the public, other officers and other agencies both in person and on the phone.

Responsible for booking on the outright arrests or open warrants that were found on in-custody inmates and ensuring these inmates are processed by the IMPD Identification Unit.

Responsible for attaching & serving no contact orders and stay away orders to inmates profiles

• Facilitated seamless handovers between shifts by providing thorough briefings on current operational status and ongoing tasks.
• Demonstrated adaptability during unexpected situations, implementing contingency plans as needed to maintain uninterrupted operations.
• Established strong working relationships with colleagues across departments, fostering a collaborative environment conducive to efficient problemsolving.
• Monitored multiple channels in periodic rotation to verify regulatory compliance and signal quality.
• Exemplified a strong commitment to quality workmanship, consistently adhering to established protocols and ensuring all tasks were completed with the highest level of accuracy.
• • Monitor security camera screens for evidence of security breaks and violations of jail
  rules
  • Assure doors are properly secure and locked. Control security access of electronic
  doors
  • Observe and communicate with inmates on a variety of subjects
  • Enter information on inmate location cards
  • Maintain logs of inmates activities, write narrative reports on jail incidents
  • Perform computer updates and status inquiries

• Assisted inmates with completing required paperwork, simplifying the application process for them.
• Demonstrated adaptability when faced with changing policies or procedures, adjusting approach accordingly without compromising effectiveness.
• Collaborated with colleagues to develop best practices for managing challenging client situations.
• Utilized strong listening skills when interacting with inmates, allowing them to feel heard and understood during the intake process.
• Observed strict confidentiality guidelines to properly secure information and data.
• Interviewed inmates to obtain information during intake processes
• Reviewed and researched Court Orders to assure referral to Community Corrections
  electronic monitoring is accurate
  • Completed risk assessments according to Community Corrections policy.
  Created offender mugshot for case portfolio
  • Completed data entry in case management systems
  • Completed Intake reports and documents.
  • Calculated credit time and projected release dates for each client.
• Scheduled appointments of new and reentering offenders in the case managers
  calender
• Created and updated arrest file portfolio on inmates processed through jail coming
  and returning to Community corrections
• Quickly learned new skills and applied them to daily tasks, improving efficiency
  and productivity.
• Completed intake assessment forms and filed clients' charts.
• Worked with clinical and operations teams to facilitate client placement and obtain
  appropriate services for clients.
• Explained eligibility requirements of payment methods and applicants' legal rights
  during intake assessment.
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• Managed high caseloads while maintaining excellent attention to detail and prioritizing tasks effectively under pressure.
• Maintained accurate and up-to-date client records.
• Answered phone calls and provided new clients with required paperwork to initiate service.
• Supported office staff and operational requirements with administrative tasks.
• Enhanced office productivity by handling high volume of callers per day.
• Observed; court runs, jail run, court trials, office visits and case planning
• Performed; documentation entry date, filling employment verification, and returning
  client phone calls
• Obtained and research case information
• Put together and organized client portfolios
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