Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Leah Hendrix

Administrative Assistant
Aurora,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Cash Applications Representative

Tridentcare Health Services
Denver, CO
01.2017 - Current
  • Apply payments totaling $800K from 31 bank accounts each month.
  • Correct credit balances, contractual errors, and process withholds.
  • Process reassigned transactions and credit card payments.
  • Reconcile all bank accounts daily.
  • Train associates when needed.

Payroll Assistant

Schryver Medical
Denver, CO
01.2017 - 12.2017
  • Processed timecards and payroll data for team of 415 employees.
  • Processed new hire paperwork and documents.
  • Reconcile hours, prepare variance reports, process manual and template checks as well as retroactive compensation changes.
  • Updated employee files with new details such as changes in address or salary levels.
  • Audited timesheets and payroll records for accuracy.
  • Track and report policy and labor law violations.
  • Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.

Payroll Assistant

Schryver Medical
05.2017 - 12.2017
  • Processed timecards and payroll data for team of 415 employees.
  • Processed new hire paperwork and documents.
  • Reconcile hours, prepare variance reports, process manual and template checks as well as retroactive compensation changes.
  • Updated employee files with new details such as changes in address or salary levels.
  • Audited timesheets and payroll records for accuracy.
  • Track and report policy and labor law violations.
  • Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.

Administrative Assistant III

Merrill Lynch
11.2016 - 12.2016
  • Liaison and first point of administrative contact for the Senior Vice President.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Transferred funds and stocks, ordered cashier’s checks.
  • Confirmed stock transfer rate for new clients.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.

Administrative Assistant III

Community College of Denver
07.2016 - 11.2016
  • Liaison and first point of administrative contact for the Office of the President
  • Standardizing and maintaining all college forms across the institution; conversion included PDF-fillable function and adhered to Web Content Accessibility Guidelines
  • Exercised initiative, judgment, and independence when problem solving, providing advice, and resources for students, staff, and faculty.
  • Assisted in making reservations for college conference spaces and accommodating parking arrangements for staff, faculty, and college guests.
  • Executed record filing system to improve document organization and management.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Administrative Assistant for Vice President

Colorado Community College System
01.2016 - 04.2016
  • Coordinate meetings, travel and expenditures, and compose meeting notes for the Vice President for Academic Affairs.
  • Assisted Curriculum and Transfer System Coordinator with website inventory and maintaining updates (e.g., Articulation agreements, CCCS program offerings, etc.)
  • Served as administrator for State Faculty Curriculum Committee WebEx meetings.
  • Compiled and provided academic affairs department reports to CCCS President.

Administrative Assistant – City Manager Office

City of Aurora
05.2015 - 07.2015
  • Organized memoranda and documents, operating multi-line phone system, maintaining office supply inventory, and coordinating event scheduling forms for the City Manager Office.
  • Maintained and coordinated complex schedules for three Deputy City Managers.
  • Assembled and proofread departmental reports and distributed to different stakeholders.
  • Provided excellent customer service to citizens; listened to concerns and redirected to appropriate Director(s).
  • Answered multi-line phone system, routing calls, delivering messages for the City Manager Office and the Mayor of Aurora.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.

Administrative Assistant II

Arrow Electronics
12.2014 - 04.2015
  • Research past due and unconfirmed purchase orders.
  • Maintained order backlogs.
  • Request and submit invoices.

Administrative Coordinator

Colorado HealthOP
06.2014 - 11.2014
  • Scheduled new agents for orientation WebEx and create departmental policy and procedures for the Sales and Marketing Senior Director.
  • Researched commission discrepancies and distributed commission statements.
  • Assisted management with special projects to complete all tasks by deadlines
  • Provided excellent customer service to agents, answer questions regarding different types of coverage.
  • Responded to inquiries from policy holders, vendors and other external contacts via phone calls, emails or meetings.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.

Administrative Assistant III

Kaiser Permanente
12.2010 - 03.2013
  • Reconcile payroll, onboarding and terminating access, complex scheduling, and coordinating off-site meetings for Senior Director, Management and Physicians.
  • Coordinated travel arrangements and prepared travel expenditures.
  • Exercised initiative, judgment, and independence when problem solving, providing advice, and resources for Senior Management, physicians, team members and members.
  • Drafted agendas, meeting minutes, and presentations.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Review contracts with vendors and suppliers for meeting spaces, conference venues and services.
  • Developed team building socials.
  • Identified and recommended changes to existing corporate cell phone policy to improve accuracy, efficiency, and quality service.
  • Processed timecards and payroll data for team of employees.
  • Proctor EPIC exams.
  • Escort terminated employees from the building. Secure access to all files and emails for review and distribution.
  • Worked well in a team setting, providing support and guidance.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Executive Assistant

Western Union
09.2009 - 05.2010
  • Processed travel expenses and reimbursements for the Vice President of Global Agent Resources, Vice President of Global Agent Operations, and the Senior Vice President of Government Affairs.
  • Managed executive calendars, coordinated travel arrangements as well as domestic and international conference calls.
  • Organized and coordinated conferences and monthly meetings.
  • Handled confidential and sensitive information with discretion and tact
  • Assign software packages.

Senior Administrative Assistant

URS Corporation
11.2002 - 02.2009
  • Assembled permit packages, maintained compliance database, for Project Management, team members and clientele.
  • Developed and implemented floor plans and layouts to maximize project team production and client collaboration.
  • Maintain all equipment, computer and floor access.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Maintained petty cash expenses.
  • Coordinated travel and prepared travel expenditures, prepared mission, residency visas, and extend U.S Visas.
  • Acclimating clients and expatriates by learning their language, bridging cultural gaps, and creating an orientation for expatriate still used today.
  • Volunteered to organize a barbeque and car show for 11,000 employees, Children's Holiday Party for 75 kids, and assisted in planning Sons and Daughters to Work Day for 125 kids.
  • Scheduled office meetings and client appointments for staff teams.
  • Acquired proper equipment, refreshments and supplies for meetings.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Senior Administrative Assistant

URS Corporation
11.2006 - 02.2008
  • Compared agreements, scan and fax documents, prepared drafts of forms, letters, and agreements for Corporate General Counsel and Associate General Counsel.
  • Scheduled and coordinated meetings between legal teams and clients.
  • Prepared and managed attorney travel itineraries to optimize scheduling.
  • Organized meetings, conference calls, lunch and learns, and presentations.
  • Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
  • Executed record filing system to improve document organization and management.
  • Arrange office space for visiting counsel.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Assisted with emergency response plans and drills to increase preparedness and address issues promptly.

Education

GED -

Gateway High School
Aurora, CO

Skills

  • TECHNICAL SKILLS
  • Microsoft Office 365
  • Lotus Notes

TELCOR

  • Kronos
  • UltiPro
  • Concur
  • Paychex
  • Adobe Professional
  • Flexible and Adaptable
  • Analytical and Critical Thinking
  • Dependable and Responsible

Timeline

Payroll Assistant

Schryver Medical
05.2017 - 12.2017

Cash Applications Representative

Tridentcare Health Services
01.2017 - Current

Payroll Assistant

Schryver Medical
01.2017 - 12.2017

Administrative Assistant III

Merrill Lynch
11.2016 - 12.2016

Administrative Assistant III

Community College of Denver
07.2016 - 11.2016

Administrative Assistant for Vice President

Colorado Community College System
01.2016 - 04.2016

Administrative Assistant – City Manager Office

City of Aurora
05.2015 - 07.2015

Administrative Assistant II

Arrow Electronics
12.2014 - 04.2015

Administrative Coordinator

Colorado HealthOP
06.2014 - 11.2014

Administrative Assistant III

Kaiser Permanente
12.2010 - 03.2013

Executive Assistant

Western Union
09.2009 - 05.2010

Senior Administrative Assistant

URS Corporation
11.2006 - 02.2008

Senior Administrative Assistant

URS Corporation
11.2002 - 02.2009

GED -

Gateway High School

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Leah HendrixAdministrative Assistant