Leah Hess
Germantown
Summary
Dynamic professional with a robust background in supportive, client-focused environments, eager to transition into a new field. Expertise in behavior analysis and intervention is complemented by a proven ability to adapt to diverse situations and individuals. A warm, patient demeanor and a genuine passion for empowering others drive a commitment to making a meaningful impact in a new career path. Equipped with a strong understanding of behavioral principles and techniques, ready to leverage skills in observation and data collection to excel in the desired position.
Overview
2
2
years of professional experience
Work History
Behavior Technician
Pediatric Psychology Associates & Autism Behavioral Network
08.2025 - Current
- Facilitated social skills groups to promote peer interactions and improve communication among clients.
- Maintained accurate records of client progress and behavior changes for ongoing team evaluations.
- Utilized positive reinforcement techniques to encourage desired behaviors and enhance client motivation.
- Engaged clients in therapeutic activities designed to improve daily living skills and independence.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Established strong relationships with clients to foster trust and promote effective therapy sessions.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Behavioral Technician
TRIO Academy
07.2024 - 07.2025
- Instruct lesson plans to kids with autism to increase cognitive and social skills, such as in social play with peers, with speaking barriers, distinguishing specific items, and developing daily living skills
- Build different learning acquisitions to improve skills with positive reinforcement, redirection, prompting, chaining skills, and daily living skills
- Organize an enjoyable setting for stronger rapport and better outcomes of therapy sessions with 7 or more clients
Bartender and Server
Players Pub and Grill
01.2024 - 07.2024
- Prepared and served beverages while concurrently delivered food efficiently and accurately to over 50 guests every shift
- Processed payments accurately to over 50 guests every shift while delivered service to other customers
- Resolved customer conflicts with orders, drinks, or service while keeping a professional demeanor while attending to 20 or more customers
Education
Bachelor of Science Administration - Psychology
University of Wisconsin Oshkosh
Oshkosh, WI05.2025
Skills
- Exhibited efficiency in time management, balancing multiple psychology courses and workloads while maintaining a 34 GPA
- Upgraded the skill of patience by being in multiple escalations during a 3-hour session and using my skills to de-escalate the client
- Formed a positive working environment with over 10 coworkers every shift
- Developed people skills by conversing with over 50 members a day
- Further experience in therapy-based environments for over 6 months
- Emphasized leadership skills by performing 5 or more therapy lessons with a client every session
- Required the ability to use constructive criticism to improve my skills by listening and observing how others handle similar situations from 15 different staff members
- Express my knowledge by providing feedback to 5 or more staff members about different approaches when dealing with kids during escalations
Websites
Timeline
Behavior Technician
Pediatric Psychology Associates & Autism Behavioral Network
08.2025 - Current
Behavioral Technician
TRIO Academy
07.2024 - 07.2025
Bartender and Server
Players Pub and Grill
01.2024 - 07.2024
Bachelor of Science Administration - Psychology
University of Wisconsin Oshkosh
RESEARCH EXPERIENCE
- Application of Consumer Behavior in Marketing Capstone
- Research Student
- Took notes during an organized focus group of 7 people to collect data for data analysis
- Designed 30-40 questions to ask a focus group to strengthen research
- Strengthened skills in abilities to read and analyze data to assemble research presentations to present to 20 people
- Created skills in communication with group members of 5 or more and with an audience of 20 or more
- September 2024 - December 2024
- Oshkosh, WI