Hardworking and reliable professional focused on going above and beyond to support team members and serve customers, patients, and/or clients. Trained in customer relations, team management, and motivated to continue to learn and grow company success.
Overview
9
9
years of professional experience
Work History
Physical Therapist Assistant
Michigan Orthopedic Rehabilitation Specialists
09.2019 - Current
Collaborated with rehabilitation team to implement programs consistent with needs and capabilities of each patient
Trained patients, caregivers, and family members in physical therapy plan of care
Assisted in patient treatment through prescribed exercise regimens and strength training programs
Collected assessment data for patients' records and physical therapist review
Documented patient progress and observations on range of mobility to offer recommendations for improvements
Communicated with physicians, nurses, related therapy providers, and case managers to provide total patient care
Worked under physicians' orders to provide direct treatment and achieve progress goals
Instructed, motivated, and assisted patients in practice of exercises and functional activities
Observed patients during treatments to compile and evaluate data, providing results to physical therapists in person or through progress notes.
Assistant Softball Coach
Albion College
08.2021 - 05.2023
Administering and expanding athletic program via implementing individual conditioning and training programs that foster skills and character development
Recruitment of student-athletes by evaluating their abilities academically and athletically
Assisting in practice plans along with organizing and conducting practice sessions
Aiding in team travel coordination including housing and meals
Monitoring and supporting academic excellence and common welfare concerns within team
Administered on-campus recruiting events and instructional camps
Responsible for equipment and playing surface maintenance
Primarily responsible for coaching infielders and hitters including fundamentals, mechanics, and strategic play
Assisted with community service and public outreach projects
Worked collaboratively with Head and Assistant coaches and compliance to maintain upkeep with NCAA by-laws
Organized team bonding activities
Managed class schedules, meal plans, practice/games schedules, and coordinated travel itinerary for entire roster.
Inside Sales Representative
Neogen Corporation
04.2017 - 06.2018
Called, emailed, texted potential clients to generate leads
Owned and managed pipeline of individual and business accounts
Explained company products and services with enthusiasm to build excitement
Serviced accounts expertly to maximize retention and per-account revenue
Handled inbound solicitation of warm leads coming in from company advertising
Developed new accounts daily and regularly beat company quotas
Proposed and closed contracts that positively impacted annual revenue figures and enhanced customer satisfaction metrics
Ran face-to-face educational presentations targeted on specific audiences to close new sales
Identified potential clients by establishing strong business relationships based on active and continuous interactions
Planned balanced approach combining servicing of established accounts with consistent prospecting for new business
Engaged customers and built connections to drive long-term sales
Resolved customer issues quickly to recapture customer's loyalty and maintain sale.
Assistant Softball Coach
Newberry College
08.2015 - 03.2017
Developed strategies for games based on analyses of opposing team tactics and previous matches
Observed performance of individual team members and team, and instituted improvements to meet challenging benchmarks
Assisted head coach in planning and training sessions and held practice matches
Instilled discipline among players and to keep all players diligent in attending warm-up and practice sessions
Performed clerical and managerial functions in support of head coaches' plans
Plan team travel arrangements, including transportation, food, and lodging
Managed athlete conditioning program to keep team members at top of their games
Advised students on team and academic matters to keep all athletes compliant with program requirements
Organized away games and contents, including travel and accommodation arrangements for team, coaches and support staff
Motivated athletes to always be improving in all aspects of their lives.
Education
Associate of Science - Physical Therapist Assistant
South University
Novi, MI
08.2019
Bachelor of Science - Biology
Newberry College
Newberry, SC
06.2016
Skills
Attention to Detail
Leadership and Communication
Adept multi-tasker
Superior organizational skills
Timeline
Assistant Softball Coach
Albion College
08.2021 - 05.2023
Physical Therapist Assistant
Michigan Orthopedic Rehabilitation Specialists
09.2019 - Current
Inside Sales Representative
Neogen Corporation
04.2017 - 06.2018
Assistant Softball Coach
Newberry College
08.2015 - 03.2017
Associate of Science - Physical Therapist Assistant
South University
Bachelor of Science - Biology
Newberry College
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