Leah Iturralde

• Calculate correct amount incorporating overtime, deductions, bonuses etc.
• Administer statements of payment to personnel either electronically or on paper.
• Process taxes and payment of employee benefits.
• Keep track of hour rates, wages, compensation benefit rates, new hire information etc.
• Address issues and questions regarding payroll from employees and superiors.
• Performs routine tasks required to administer and execute human resource programs including but not limited to benefits administration, performance and talent management; productivity, recognition, and morale; workers compensation; and policy and procedures.
• Handles HR inquiries from employees and supervisors, referring complex and/or sensitive matters to appropriate member of department.
• Collaborates with training & development to review, track, and document compliance with mandatory and non-mandatory performance training, continuing education, and work assessments. This may include onboarding programs, leadership training, safety training, anti-harassment training, professional licensure, and certifications.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.

• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law.

• Responsible for ensuring accurate and timely processing for all employee life cycle events including, but not limited to salary changes, promotions, transfers, and terminations.
• Ensure data integrity in HRIS system and understand impact of data to HR reporting.
• Review discrepancies in data received, request clarification or advise supervisor of issues related to data and perform data verification in accordance with HRIS procedures.
• Organize and maintain HR department records and employment files.
• Utilize interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service.
• Stay current on TEGNA's programs and services through on-going training provided by TEGNA.

• Serve as first point of contact for employee inquiries of all topics. Inquiries may come in the form of phone calls, voicemails, cases through ServiceNow portal, email, or alumni mailbox.
• Analyze proper protocol for different calls/cases/requests that are received.
• Locates solutions to employee inquiries using knowledge base or follows escalation/redirecting procedures as appropriate to assist employee with obtaining information or resolution.
• Provide assistance to former employees with accessing W-2 Forms.
• Leverage computer navigation skills between systems to provide answers and support. Including assisting employee in navigating the system as well.
• Ensure responses, follow-ups and touchpoints are timely and efficient to provide excellent customer service to our employees.
• Displays in being resourceful and becoming familiar with general HR, Benefits and Payroll information to address inquiries.

• Support HR department in educating employees and enforcing company policies.
• Assist in full hiring process of employees, including recruitment, interviews, verifying work-history, references and tracking of new possible candidates in HRIS.
• Help with new hire procedures, including organizing employee orientation, creating new employee files, administering employee handbooks, and ensuring all necessary paperwork is properly filled out and submitted to appropriate files.
• Obtain all payroll data from managers and employees including but not limited to hour adjustments, salary adjustments, special payments, tax collections and employee deductions.
• Make sure all employee records are filed correctly and kept confidential.
• Pull reports when we needed to find data of employees, pull W2 forms and review and upload I9’s.
• Screened applicant resumes and coordinated both phone and in-person interviews.