Leah Jobe
Senior Customer Service Representitive
Crestline,CA
Summary
Personable and empathetic, equipped with exceptional communication and problem-solving skills. Dedicated to driving positive outcomes.
Energetic and organized, with strong ability to manage multiple tasks efficiently while maintaining positive attitude. Possesses foundational knowledge in business administration and adept at using office software and tools. Dedicated to optimizing workflow and contributing to organizational success.
Developed skills in professional business environment.
Experienced with mentoring and leading. Utilizes comprehensive knowledge of techniques and client relations to drive business growth. Track record of consistently maintaining high standards of service and presentation.
Overview
21
21
years of professional experience
Work History
Owner & Operator, Vacation Rental Cleaning Company
Owner Operater
09.2014 - Current
- Optimized business operations on a daily basis to enhance efficiency and productivity.
- Developed and maintained strong relationships with clients and employees resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Maximized efficiency by aligning employee schedules with customer demand and leveraging staff strengths.
Restaurant Front of House Manager
La Casita Mexican Restaurant And Cantina
06.2013 - Current
- Improved guest satisfaction by proactively managing front-of-house operations and swiftly resolving concerns.
- Trained new staff on restaurant protocols, ensuring seamless guest experiences during all shifts.
- Handled cash and credit card transactions and ensured secure deposits.
- Oversaw daily cleaning tasks to ensure a clean and inviting environment.
- Implemented measures to control inventory, reduce waste, and enhance profitability.
Orthopedic Implant Distributorship Office Manager
Orthopedic Source
04.2006 - 06.2013
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Managed scheduling and coordination of all implant drop off and pick up to ensure smooth operations and minimal conflicts via phone calls and email.
- Maintained inventory replenishment through strategic ordering and stocking procedures.
- Ensured uninterrupted supply by proactively assessing inventory levels and ordering necessary office supplies.
Special Education Instructional Assistant
Rim Of The World Unified School District
03.2004 - 02.2006
- Provided one-on-one assistance in academic subjects such as reading, writing, math, and social studies to help students achieve their full potential.
- Maintained safety and security by overseeing students in classroom and recess environments.
- Facilitated academic success by implementing special accommodations and offering additional assessment support.
- Developed strong relationships with families through open communication channels regarding student progress toward goals established in their individualized education plans.
- Assisted special education teachers in developing and executing comprehensive lesson plans tailored to students'' unique learning styles and abilities.
- Implemented consistent behavior modification strategies across multiple settings to foster beneficial outcomes.
Education
Education
Riverside City College
Riverside, CAAccounting And Finance
University of Phoenix
San Bernardino, CASkills
Business management and operations
Client relations
Strategic planning
Effective verbal and written communication
Cost reduction
Hiring and staffing
Problem-solving
Self motivation
Reliability
Adaptability and flexibility
Multitasking Abilities
Inventory control
Timeline
Owner & Operator, Vacation Rental Cleaning Company
Owner Operater
09.2014 - Current
Restaurant Front of House Manager
La Casita Mexican Restaurant And Cantina
06.2013 - Current
Orthopedic Implant Distributorship Office Manager
Orthopedic Source
04.2006 - 06.2013
Special Education Instructional Assistant
Rim Of The World Unified School District
03.2004 - 02.2006
Education
Riverside City College
Accounting And Finance
University of Phoenix
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