Leah Johnson
Lake City,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Parts Counter Person
Crystal Motor Car
1722 Ohio Ave S Live Oak, FL 32064
11.2021 - Current
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Researched vehicles and parts via physical catalogs and electronic means.
- Maintained clean and neat parts counter and sales floor.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Adhered to company guidelines for performance and compliance.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
To-Go Specialist
Texas Roadhouse Restaurant
Lake City, FL
06.2016 - 11.2021
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
Receptionist
Morse Chiropractic
Lake City, FL
02.2017 - 09.2017
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Compiled information from files and research to satisfy information requests.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Answered central telephone system and directed calls accordingly.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled office meetings and client appointments for staff teams.
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled assignments independently with good judgement and critical thinking skills.
Printing Press Operator
Monday Clothing
Lake City, FL
04.2015 - 06.2015
- Prepared and operated offset printing press for maximum efficiency and production.
- Adjusted press during production runs to maintain specific registration and color densities.
- Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
- Analyzed daily density readings from each printer to detect potential quality issues.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Loaded and positioned unprinted materials.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Promptly removed completed loads from press.
To-Go Specialist
Texas Roadhouse Restaurant
Lake City, FL
06.2014 - 04.2015
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Observed packing operations to verify conformance to specifications.
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
Education
Certificate - Medical Coding And Billing
US Career Institute
02.2023
Diploma -
Fort White High School
Fort White, FL06.2014
Skills
- Customer Inquiries
- Special Assignments
- Team Collaboration
- Customer Care
- Problem-Solving Skills
- Verbal and Written Communication
Certification
- Medical Coding and Billing Training - 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Play by the rules, but be ferocious.
Phil Knight
Timeline
Parts Counter Person
Crystal Motor Car
11.2021 - Current
Receptionist
Morse Chiropractic
02.2017 - 09.2017
To-Go Specialist
Texas Roadhouse Restaurant
06.2016 - 11.2021
Printing Press Operator
Monday Clothing
04.2015 - 06.2015
To-Go Specialist
Texas Roadhouse Restaurant
06.2014 - 04.2015
Certificate - Medical Coding And Billing
US Career Institute
Diploma -
Fort White High School