Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
AccountManager

Leah Johnson

Lake City,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Parts Counter Person

Crystal Motor Car
11.2021 - Current
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Maintained clean and neat parts counter and sales floor.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Assisted customers in finding appropriate parts promptly.
  • Adhered to company guidelines for performance and compliance.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.

To-Go Specialist

Texas Roadhouse Restaurant
06.2016 - 11.2021
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.

Receptionist

Morse Chiropractic
02.2017 - 09.2017
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Compiled information from files and research to satisfy information requests.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Answered central telephone system and directed calls accordingly.
  • Organized, maintained and updated information in computer databases.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Scheduled office meetings and client appointments for staff teams.
  • Maintained confidentiality of information regarding clients and company.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled assignments independently with good judgement and critical thinking skills.

Printing Press Operator

Monday Clothing
04.2015 - 06.2015
  • Prepared and operated offset printing press for maximum efficiency and production.
  • Adjusted press during production runs to maintain specific registration and color densities.
  • Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
  • Analyzed daily density readings from each printer to detect potential quality issues.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Loaded and positioned unprinted materials.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Promptly removed completed loads from press.

To-Go Specialist

Texas Roadhouse Restaurant
06.2014 - 04.2015
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Observed packing operations to verify conformance to specifications.
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

Certificate - Medical Coding And Billing

US Career Institute
02.2023

Diploma -

Fort White High School
Fort White, FL
06.2014

Skills

  • Customer Inquiries
  • Special Assignments
  • Team Collaboration
  • Customer Care
  • Problem-Solving Skills
  • Verbal and Written Communication

Certification

  • Medical Coding and Billing Training - 2023

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Play by the rules, but be ferocious.
Phil Knight

Timeline

Parts Counter Person

Crystal Motor Car
11.2021 - Current

Receptionist

Morse Chiropractic
02.2017 - 09.2017

To-Go Specialist

Texas Roadhouse Restaurant
06.2016 - 11.2021

Printing Press Operator

Monday Clothing
04.2015 - 06.2015

To-Go Specialist

Texas Roadhouse Restaurant
06.2014 - 04.2015

Certificate - Medical Coding And Billing

US Career Institute

Diploma -

Fort White High School

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