Leah Jolly
Denver,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Emergency Services Coordinator
Children’s Hospital of Michigan
Denver, CO
10.2021 - Current
- Assisted with the development of new policies related to emergency services operations.
- Coordinated with local law enforcement, fire departments, hospitals, and other agencies in responding to emergencies.
- Tracked available resources such as medical supplies, transportation vehicles, and personnel availability during an emergency response situation.
- Managed and coordinated the dispatch of emergency responders to incidents.
- Utilized computer software programs for tracking resource utilization during an emergency situation.
Assistant Manager
The Body shop
New York, NY
08.2020 - 03.2024
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
Unit Coordinator
National Jewish Health
Denver, CO
03.2017 - 07.2022
- Acted as a liaison between hospital departments, medical staff, families, and community agencies regarding patient care issues.
- Provided support and guidance to nursing staff on patient care issues.
- Participated in multidisciplinary team conferences to discuss treatment plans for patients.
- Monitored quality assurance activities within the unit, including chart audits and clinical performance improvement initiatives.
- Interacted with vendors to purchase supplies and equipment needed by the unit.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
Assistant Manager
Verizon
Denver, CO
02.2000 - 06.2014
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Monitored employee attendance records, timekeeping, and payroll information.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Education
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ06-2016
Skills
- Emergency Preparedness
- Employee Recruitment and Hiring
- Employee Training Program
- Critical Thinking
- Decision-Making
- Epic Systems
- HIPAA Guidelines
- Reliability
- Problem-Solving
Timeline
Emergency Services Coordinator
Children’s Hospital of Michigan
10.2021 - Current
Assistant Manager
The Body shop
08.2020 - 03.2024
Unit Coordinator
National Jewish Health
03.2017 - 07.2022
Assistant Manager
Verizon
02.2000 - 06.2014
Associate of Arts - Business Administration
University of Phoenix
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