Leah Jones
Lexington,KY
Overview
5
5
years of professional experience
Work History
Food Delivery Driver
Uber Eats
04.2023 - Current
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Addressed issues and resolved customer complaints to establish trust and reliability.
Unloader
UPS
01.2022 - Current
- Unloaded packages with care and placed in proper staging area.
- Loaded packages onto pallets and into staging areas as directed.
- Handled packages with care while transporting from truck to loading dock.
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
Banquet Server
Hilton Hotel
01.2018 - 03.2019
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Education
Associate of Arts - Culinary Arts
Sullivan University
Lexington, KYTimeline
Food Delivery Driver
Uber Eats
04.2023 - Current
Unloader
UPS
01.2022 - Current
Banquet Server
Hilton Hotel
01.2018 - 03.2019
Associate of Arts - Culinary Arts
Sullivan University