LEAH JORDAN
Spotsylvania,Virginia
Summary
With nearly two decades of successful insurance experience across all lines, this accomplished Executive Adjuster consistently delivers performance excellence and contributes to the overall success of the insurance industry. Expertise lies in building strong client relationships, conducting thorough investigations, and skillfully negotiating settlements. Holds esteemed designations such as UCC, CACP, and AIC, and is licensed in Alabama, Arkansas, California, Connecticut, Delaware, Florida, Georgia, Indiana, Kentucky, Louisiana, Maine, Michigan, Mississippi, Nevada, New Hampshire, New Mexico, New York, North Carolina, South Carolina, Texas, Utah, and West Virginia.
Overview
18
18
years of professional experience
Work History
Executive Adjuster
Roanoke Valley Claims Service
03.2019 - Current
- Executive Adjuster / TPA Account Manager working remotely under minimal supervision.
- Supervises field adjusters/IAs
- Investigates first- and third-party cases, all lines.
- Conducts comprehensive interviews and scene investigations.
- Resolves complex, severe exposure claims using high service-oriented file handling.
- Negotiates BI, UM, UIM settlement agreements
- Partners with defense counsel on litigation cases
- Drafts investigative reports covering all phases of investigation.
- Collaborates with management to achieve and maintain client relationships.
- Investigates subrogation involving Worker's Compensation
Bodily Injury Claims Specialist
GEICO
06.2007 - 11.2018
- Investigated liability & first party injury cases for VA/DE/WV/NY/MD/DC/PA/FL
- Completed coverage investigations, proficient in disclaimers & denials
- Adjusted ATV & RV losses
- Assisted in fraudulent case investigations specifically targeting Philadelphia, PA
- Investigated Bodily Injury cases in the pre litigation stage for the state of Pennsylvania and Maryland
- Monitored and resolved Medicare, Medicaid, VA liens
- Fluent in medical records, ICD 9 & 10 codes
- Prepared files for subrogation & arbitration
Education
Master of Science - Management
Strayer University
12-2024
BBA - Business Administration And Management
Strayer University
04.2023
Skills
- Communication
- Critical Thinking
- Organizational Management
- Time Management
- Problem Solving
- Conflict Resolution
Additional Information
- Volunteer at Parkside Elementary
- Volunteer at Fredericksburg SPCA
Certificationshonors
- Claims Adjuster Certified Professional Designation, AIC, Alabama, Arkansas, California, Connecticut, Delaware, Florida, Georgia, Indiana, Kentucky, Louisiana, Maine, Michigan, Mississippi, Nevada, New Hampshire, New Mexico, New York, North Carolina, South Carolina, Texas, Utah, and West Virginia
Timeline
Executive Adjuster
Roanoke Valley Claims Service
03.2019 - Current
Bodily Injury Claims Specialist
GEICO
06.2007 - 11.2018
Master of Science - Management
Strayer University
BBA - Business Administration And Management
Strayer University