Leah Kaufman
Aurora,USA
Summary
To provide exceptional guest experiences by creating and executing private events as an energetic leader within a dynamic hospitality team.
Overview
2026
2026
years of professional experience
Work History
Regional Event Sales Manager
Crafted Concepts, LLC
04.2021 - 09.2022
- Regional Sales Manager for James Beard Award winning Denver restaurant group
- Contracted, coordinated, and executed all private dining, national Corporate and Social events: RIOJA, BISTRO VENDÔME, ULTREIA and STOIC & GENUINE.
- Contracted, coordinated, and executed all off-site Private Catering events: RIOJA, BISTRO VENDÔME, ULTREIA and STOIC & GENUINE.
- Conducted weekly Sales meetings with upper management at four restaurants.
- Created and maintained client relations by providing excellent customer service and adhering to exceptional service standards.
- Implemented and integrated Triple Seat Event Management Software company wide.
- Created standardized sliding scale Food & Beverage Minimums based on check average totals, date, event time, and room for each venue.
- Created and implemented a standard operating Events Deposits and Payments schedule company wide.
- Communicated all event details to clients, front-of-house and culinary teams at four restaurants by creating and distributing comprehensive BEO’S.
- Drove sales by showcasing each unique venue based on client request, budget, and availability.
- Exceeded projected event sales revenue by generating combined $1.4 million in private dining sales for quarters 1 & 2 of 2022.
- Worked closely with executive culinary teams, bar program directors, and front-of-house managers at four restaurants to create custom seasonal menus for Full Venue Buyouts, Progressive “dine-around” Experiences, Private Dining events, Private Receptions, Meetings, and Catered Offsite events.
Banquets & Events Department Manager
Table Mountain Inn (Concept Group)
04.2018 - 01.2020
- Executed operations for all corporate, private, and social events
- Including wedding ceremonies, rehearsal dinners, receptions, private dining events, corporate meetings, luncheons, offsite catered events, promotional and sponsored events of 8000++ guests.
- Staffed and attended all events to ensure that appropriate customer relation standards and client specifications were met and exceeded.
- Designed custom menus, floor plans, buffet layouts, fine dining table design and service procedures.
- Developed Bar Reconciliation S.O.P. to ensure precise bar inventory and contract billing.
- Created event execution outlines for multi-day offsite events of 8000++ guests.
- Conducted labor cost forecasting/ wrote staff schedule based on projected sales revenue.
- Provided daily communication with Sales, F.O.H. management, culinary team, event staff, and clients to meet Banquet Event Order specifications.
- Conducted post-event sales audits to ensure that F&B Minimum, Bar sale, Food sale, Room and A/V Rental fees, wages and tips were accurately presented upon final billing.
Front of House Manager
Table Mountain Cantina
- Directed B.O.H & F.O.H staff while expediting dining service. Projected labor cost and managed staffing levels accordingly. Customer relations. Audited and closed out bar payments, server cash, tip payouts, and credit receipts nightly.
Event Coordinator
Hard Rock International – Hard Rock Café
02.2015 - 03.2018
- Exceeded Booking Revenue Goal by 13.6% by creating new and managing existing S.M.E.R.F group contracts.
- Created a successful Concierge Program with twenty-five Denver hotels, driving daily foot traffic. Prospected new lead sources /clients through the program.
- Negotiated, planned, executed, and contracted Private Dining events, Full-Venue Buyouts, and Street Parties for up to 4000++ guests (15th and Glenarm Streets, Denver Pavilions, and surrounding areas).
- Customized client menus, themes, entertainment selections, and décor with Culinary and Front-of-House Management teams.
- Qualified and distributed leads based on Market Segment. BEO’s, floor plans, displays, street CAD’s, etc.
Owner & Proprietor
Fresh Maid Catering Company
09.2013 - 02.2015
- Obtained all legal City and County of Denver Street Closure and Temporary Modification of Premise Permits, Liquor Licenses, barricades, and security for a total of 36 "Street Party" and “Extended Patio” private events.
Sales & Operations Manager
Cacao Trails S.A.
01.2008 - 06.2013
Senior Catering Manager
Legends at Ball Arena
11.2023 - 06.2025
- Senior Catering Manager for Legends (exclusive food and beverage, and event hospitality provider at Ball Arena, Denver.
- Managed catering operations for VIP events, including VIP concert events, backstage alcohol requests, NBA and NHL players, private family rooms, national media, private corporate events, and private parties.
- Developed event menus in collaboration with culinary team and clients.
- Coordinated logistics for food preparation and service delivery at venues.
- Conducted weekly interdepartmental event meetings with Kroenke Sports Entertainment sales representatives.
- Managed all catering operations for corporate events and private parties.
- Communicated with clients, culinary team, and arena operations departments to finalize event details and address concerns.
- Prepared Catering staff scheduling and payroll.
- Reconciled daily transactions, deposits, billing, and payments.
- Supervised and coached catering staff during events to ensure proper service standards.
- Developed menus for various events and occasions while maintaining budget constraints.
- Monitored food quality throughout meal service times at various events while troubleshooting any issues that may arise during service periods.
- Managed all aspects of catering operations, including planning, budgeting, and execution for events of varying sizes.
- Ensured compliance with all health regulations regarding food preparation and service.
- Created client account system and maintained account details, event templates, payment procedure, and menu templates for company event software and database: (TripleSeat).
- Created, revised, and disbursed Banquet Event Orders for each event.
- Managed a team of catering professionals, ensuring timely delivery of high-quality services.
Education
Diploma -
Cherry Creek High School
Greenwood Village, CO05.1999
Skills
- Consistently receive excellent customer reviews published online
- Fluent in Spanish and English
- ADVANCED – Triple Seat Event Management Software, Open Table, Sales Force/ Delphi, Microsoft Outlook, and Microsoft Word software
- PROFICIENT – Excel, Digital Dining, HotSchedules, CTUIT, Aloha, Micros Systems, Stripe, Toast, TouchBistro, Maestro, Cvent CAD, SketchUp Pro CAD, and Pulse software
Timeline
Senior Catering Manager
Legends at Ball Arena
11.2023 - 06.2025
Regional Event Sales Manager
Crafted Concepts, LLC
04.2021 - 09.2022
Banquets & Events Department Manager
Table Mountain Inn (Concept Group)
04.2018 - 01.2020
Event Coordinator
Hard Rock International – Hard Rock Café
02.2015 - 03.2018
Owner & Proprietor
Fresh Maid Catering Company
09.2013 - 02.2015
Sales & Operations Manager
Cacao Trails S.A.
01.2008 - 06.2013
Front of House Manager
Table Mountain Cantina
Diploma -
Cherry Creek High School
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