Overview
Work History
Education
References
Timeline
Generic

Leah Kellogg

Honesdale,PA

Overview

4
4
years of professional experience

Work History

Bartender/Waitress

The Red School House
Honesdale, Pa
09.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues..
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally..

Drive-Thru Cashier

Panera Bread
Scranton, PA
09.2021 - 12.2022
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.

Education

Bachelor of Science in Business Adminstration - Management And Marketing

Pennsylvania State University
University Park, PA
06-2026

References

References available upon request.

Timeline

Drive-Thru Cashier

Panera Bread
09.2021 - 12.2022

Bartender/Waitress

The Red School House
09.2020 - Current

Bachelor of Science in Business Adminstration - Management And Marketing

Pennsylvania State University

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Leah Kellogg