Summary
Overview
Work History
Education
Timeline
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Leah Kern

Gainesville,FL

Summary

Sales and Customer Service professional with experience in communication and client education. Provide knowledge of products and services with an engaging and pleasant personality. Motivated, team-oriented, and enthusiastic about using skills to boost sales and support company success.

Overview

5
5
years of professional experience

Work History

Lactation Support Technician

UF Health Shands Hospital
08.2021 - Current
  • Maintained accurate patient records, ensuring all documentation was up-to-date and compliant with regulations.
  • Answered phone calls, responded to patient inquiries, and routed calls to appropriate staff.
  • Accurately filled feed orders and maintained patient records per state and federal regulations.

Sales Associate

Orangetheory Fitness
11.2020 - 05.2021
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.

Sales Representative

Club Pilates Gainesville
08.2019 - 11.2020
  • Provided education for clients including memberships and safety
  • Oversaw communication services for optimal customer service
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.


Education

Bachelor of Science - Marketing

Santa Fe College
Gainesville, FL
12.2025

Associate of Arts - Nursing

Santa Fe College
Gainesville, FL
05.2023

High School Diploma -

P.K. Yonge DRS
Gainesville, FL
05.2019

Timeline

Lactation Support Technician

UF Health Shands Hospital
08.2021 - Current

Sales Associate

Orangetheory Fitness
11.2020 - 05.2021

Sales Representative

Club Pilates Gainesville
08.2019 - 11.2020

Bachelor of Science - Marketing

Santa Fe College

Associate of Arts - Nursing

Santa Fe College

High School Diploma -

P.K. Yonge DRS

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Leah Kern