Leah King
N. Prince George,VA
Summary
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Research Assistant
Objective Health
Richmond, Virginia
12.2023 - Current
- Adhered to standards in areas involving data collection, research protocols, and regulatory reporting.
- Reviewed medical information from source documents to verify accuracy of CRF entries prior to database lock.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Handled general office duties to support administrative staff during peak hours.
- Updated and maintained information accuracy within patient database.
- Prepared treatment rooms for patient examinations.
- Identified potential subjects through outreach efforts at local clinics or physician offices utilizing approved recruitment materials.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Performed data entry, organized and maintained participant records, monitored patient safety and prepared reports.
- Educated clinical study participant and addressed concerns.
- Assisted in the preparation of study protocols and informed consent documents for clinical trials.
- Participated in site visits to ensure adherence to protocol requirements, review source documentation, provide training and guidance as needed.
- Operated equipment and machinery according to safety guidelines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Patient Service Technician
LabCorp
Prince George, VA
03.2009 - 12.2023
- Verified collection orders and communicated discrepancies to nurses.
- Identified patients using proper procedures prior to specimen collection.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Adhered to HIPAA guidelines regarding patient privacy.
- Maintained a clean, safe, and organized work environment.
- Conducted quality control checks to ensure the accuracy of test results.
- Verified patient information prior to specimen collection.
- Performed venipuncture and other blood collection procedures according to established standards.
- Prepared and packaged specimens for courier transport.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Assisted in the training and mentoring of new phlebotomy staff.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Monitored inventory levels of supplies used in phlebotomy services.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Scheduled appointments and managed patient flow to minimize wait times.
- Used heel and finger stick methods to obtain blood from capillaries.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Entered patient information and test orders into computer systems accurately.
- Processed samples accurately and efficiently.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Followed all safety protocols when handling hazardous materials.
- Participated in continuing education to stay current with phlebotomy practices.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Provided excellent customer service while interacting with patients.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Education
Certificate - Phlebotomy
Career Connections
Petersburg, VA10-2008
High School Diploma -
Thomas Dale High School
Chester, VA06-1998
Skills
- Ethics protocol adherence
- Good clinical practice
- Patient recruitment
- Specimen collection
- Lab sample processing
- Electronic data capture
- Specimen handling
- Database maintenance
Certification
- 2008-2011 American Society of Phlebotomy Technicians, Inc. Certification # 670421080045
Timeline
Clinical Research Assistant
Objective Health
12.2023 - Current
Patient Service Technician
LabCorp
03.2009 - 12.2023
- 2008-2011 American Society of Phlebotomy Technicians, Inc. Certification # 670421080045
Certificate - Phlebotomy
Career Connections
High School Diploma -
Thomas Dale High School
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