Leah King
Reno
Summary
Proven multitasker and customer service expert, adept at managing high-pressure situations and ensuring timely service, as demonstrated at Houlihans Bar and Grill. Excelled in active learning, significantly improving guest satisfaction through efficient problem-solving and strong communication skills. Skilled in using technology for efficiency, showcasing a blend of hard and soft skills tailored to dynamic environments.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess
Houlihans Bar and Grill
02.2013 - 08.2013
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Delivery Driver
Domino's Pizza
04.2011 - 06.2011
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Child Caregiver
Kids Club Daycare
01.2007 - 09.2007
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
Education
Associate Of Applied Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL08.2022
GED - GED
Washoe High School
Reno, NV08.2000
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
Timeline
Restaurant Hostess
Houlihans Bar and Grill
02.2013 - 08.2013
Delivery Driver
Domino's Pizza
04.2011 - 06.2011
Child Caregiver
Kids Club Daycare
01.2007 - 09.2007
Associate Of Applied Science - Medical Billing And Coding
Ultimate Medical Academy
GED - GED
Washoe High School
Similar Profiles
Kaleigh MillsKaleigh Mills
Food Runner at Houlihans Bar and GrillFood Runner at Houlihans Bar and Grill
Alyssa BirminghamAlyssa Birmingham
Server at Houlihans Bar and GrillServer at Houlihans Bar and Grill
Robert CalvoRobert Calvo
Service Waiter at Houlihans Bar and GrillService Waiter at Houlihans Bar and Grill
Crystal BolinCrystal Bolin
Animal Care Manager at Private PracticeAnimal Care Manager at Private Practice
Annalee Elias-BarelaAnnalee Elias-Barela
Shipping Clerk at WESCOShipping Clerk at WESCO