Leah Kissi
Elk Grove,CA
Summary
Proven to enhance client satisfaction and build trust, by leveraging exceptional customer service and problem-solving skills. Skillfully managed diverse responsibilities, from pet and child care to team supervision, demonstrating multitasking and a dependable nature. Achieved repeat engagements and referrals through a commitment to quality and reliability.
Overview
3
3
years of professional experience
Work History
Dogsitting
Leticia Hughes and Rebecca Caulboy
11.2021 - Current
- Contributed to clients' peace of mind by sending regular updates on their pets, including photos and videos.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Followed pet care instructions, dietary needs, and medication regimens.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Exercised animals regularly with walks.
- Managed scheduling efficiently, accommodating last-minute bookings and adjusting for cancellations or changes in plans.
Student Store Manager
Gerald Haynes
08.2021 - Current
- Ensured compliance with federal, state, local laws and regulations governing health and safety standards within retail environments.
- Increased sales revenue by implementing effective marketing strategies and promotional events for the store.
- Recruited trained, and supervised a team of student employees, fostering teamwork and professional growth.
- Implemented loss prevention measures to minimize theft incidents and safeguard store assets effectively.
Babysitting
Shelly Hofeling and Leticia Hughes
07.2021 - Current
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual households needs.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Talked to parents about concerns or issues with children during babysitting.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
Dogsitting
Rebecca Caulboy
06.2024 - 08.2024
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
Education
No Degree -
Laguna Creek High School
Elk Grove, CA05.2025
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Flexible and Adaptable
- Critical Thinking
Timeline
Dogsitting
Rebecca Caulboy
06.2024 - 08.2024
Dogsitting
Leticia Hughes and Rebecca Caulboy
11.2021 - Current
Student Store Manager
Gerald Haynes
08.2021 - Current
Babysitting
Shelly Hofeling and Leticia Hughes
07.2021 - Current
No Degree -
Laguna Creek High School