Summary
Overview
Work History
Education
Gateways- TPA & YVR
Destination Training
Certification
Interests
Timeline
Generic
Leah Knapp

Leah Knapp

Dunedin,FL

Summary

PERSONAL

I am a Canadian living in beautiful Florida! I have passports in both Canada and the US which allows me to work in both countries.

My love for travel and people, and my knack for planning and organization has allowed me to have this amazing adventure of being a tour director.

When crafting a tour through meticulous planning, using experiential learning and creative storytelling, I hope to inspire and excite you.

By bringing a wonderful adventure to life, my hope is to foster meaningful interactions and create lasting memories.


Overview

28
28
years of professional experience

Work History

Tour Director

Worldstrides & EF Explore America
05.2024 - Current

*Maintained and facilitated large group educational tours, detailed tour itineraries, emphasizing on experiential learning for a memorable tour for all travelers. Provided exceptional communication and planning with group leaders, tour operator staff and vendors during as well before and after tours. *Enhanced client satisfaction by personalizing tour itineraries based on specific interests and preferences.

Merchandiser

American Greetings
10.2013 - 09.2023
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.

Psychiatric Assistant

Pinellas Psychiatry
09.2021 - 03.2023
  • Maintained accurate and up-to-date patient records, ensuring efficient communication among healthcare professionals.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.

Artist

Self Employed
08.1996 - 03.2002
  • Sold original art pieces through local art shows, and direct customer interactions.

Education

Associate of Science - Dental Hygiene

Douglas College
New Westminster, BC Canada
01-1987

Gateways- TPA & YVR

Gateways- TPA & YVR

Destination Training

Trip School Boot Camp, Washington DC. Oct. 2023

Trip School- New Orleans Destination training- Nov. 2023

Trip School- East Coast  Mega training- Feb. 2024

Washington DC & NYC

Trip School- Boston Destination training- Feb. 2025

Certification

Tour Director Certification- Trip School 2023

Washington DC Licensed Guide

Quicken Acct.

Medical & Dental Insurance billing

First Aid & CPR

Interests

Traveling, tennis & pickleball, biking, snorkeling, kayaking, woodworking, and playing the ukulele

Timeline

Tour Director

Worldstrides & EF Explore America
05.2024 - Current

Psychiatric Assistant

Pinellas Psychiatry
09.2021 - 03.2023

Merchandiser

American Greetings
10.2013 - 09.2023

Artist

Self Employed
08.1996 - 03.2002

Associate of Science - Dental Hygiene

Douglas College

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Leah Knapp