Leah Lacey
Rosharon,TX
Summary
Dedicated student interested in applying excellent communication and interpersonal skills to any employer. Versatile and accomplished professional with a proven track record of excellences in office settings and retail environments. Experienced in administrative support and customer service. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Receptionist
Access Health Clinic
Missouri City, TX
02.2023 - Current
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Greeted patients, answered general questions and directed to appropriate locations.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Security Professional
Allied Universal Security Services
Houston, TX
12.2022 - 09.2023
- Investigated security breaches or violations and documented findings.
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Demonstrated public safety dedication by patrolling community events.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Collaborated with other departments such as IT and HR to ensure appropriate levels of security are maintained across the organization.
Stocking TA Associate
Walmart
Pearland, TX
05.2022 - 11.2022
- Received shipments of merchandise and stocked shelves according to store requirements.
- Assisted customers in locating products on the shelf or in the backroom.
- Unloaded goods using hand trucks or other equipment to receive merchandise.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Faced products on shelves and displays to meet company policies.
- Unloaded delivery trucks and verified contents against invoices.
- Inspected returned merchandise for damage prior to restocking shelves.
- Arranged product on shelves following merchandising guidelines.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
Sales Associate
Under Armour
Cypress, TX
03.2021 - 06.2022
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Prepared merchandise for purchase.
- Computed purchases and received and processed cash or credit payment.
- Answered incoming telephone calls to provide store, products and services information.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Greeted customers and provided exceptional customer service.
Sales Associate
Nautica
Cypress, TX
04.2019 - 03.2020
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Organized store by returning merchandise to proper areas and restocked displays.
- Placed special orders or called other stores to find desired items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers to determine wants or needs.
Education
High School Diploma -
Cypress Springs High School
Cypress, TX05-2021
Some College (No Degree) - Medical Radiologic Technology
Lone Star College System
Spring, TXSkills
- Administrative Support
- Documentation and Reporting
- Organization Skills
- Calendar Management
- Time Management
- Security Awareness
- Multitasking and Prioritization
- PC Proficient
Languages
Spanish
Limited
Timeline
Receptionist
Access Health Clinic
02.2023 - Current
Security Professional
Allied Universal Security Services
12.2022 - 09.2023
Stocking TA Associate
Walmart
05.2022 - 11.2022
Sales Associate
Under Armour
03.2021 - 06.2022
Sales Associate
Nautica
04.2019 - 03.2020
High School Diploma -
Cypress Springs High School
Some College (No Degree) - Medical Radiologic Technology
Lone Star College System