Overview
Work History
Education
Skills
Timeline
Generic

Leah Leach

Los Angeles,CA

Overview

3
3
years of professional experience

Work History

Part Time Stylist

DailyLook
Los Angeles
01.2023 - Current
  • Provided exceptional customer service to build strong relationships and drive sales.
  • Proficient in identifying and understanding clients' individual style preferences and needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Helped customers find specific products, answered questions, and offered product advice.

Tour Management

Annika Bennett / Em Beihold
Los Angeles
06.2023 - 04.2024
  • Handled unexpected challenges and resolved issues swiftly to minimize disruptions.
  • Successfully coordinated logistics, transportation, accommodations, and scheduling for multi-city tours with attention to detail.
  • Communicated effectively with artists and crew, resolving conflicts and maintaining positive relationships.
  • Collaborated with venues and vendors to ensure smooth operation of performances and events.

Barista

La Colombe
Nashville, TN
01.2023 - 02.2024
  • Crafting and serving high-quality espresso beverages to customers in a fast-paced environment.
  • Maintaining cleanliness and organization of work area to ensure a positive customer experience.
  • Providing exceptional customer service by engaging with guests and anticipating their needs.

Front of House/Barista

Dozen Bakery
Nashville, TN
08.2021 - 10.2022
  • Assisted customers with making menu choices in an informative and helpful fashion
  • Maintains knowledge of bread, pastry, food, and espresso menu
  • Effectively communicates with front of house team, kitchen staff, and managers about any customer or order concerns
  • Prepares and sells coffee drinks and generates revenue by continued education of espresso

Customer Service Specialist

Imogene + Willie
Nashville, TN
08.2021 - 10.2022
  • Resolves product or service problems by determining the best solution to ensure customer satisfaction
  • Recommends products based on contextual preference
  • Builds sustainable relationships with regular customers through open and interactive communication
  • Contributes to team effort by accomplishing mutual goals
  • Maintains large volume of phone calls and emails weekly

Education

Communication Studies / Religion and the Arts -

Belmont University
05-2020

Skills

  • Adaptability and Managing Change
  • Quick Learner
  • Customer Service
  • Written and Oral Communication
  • Google Drive, Docs, Slides
  • Conflict Management
  • Mailchimp, Canva and Dropbox
  • Planning and Execution
  • Square Sales, AtVenu

Timeline

Tour Management

Annika Bennett / Em Beihold
06.2023 - 04.2024

Part Time Stylist

DailyLook
01.2023 - Current

Barista

La Colombe
01.2023 - 02.2024

Front of House/Barista

Dozen Bakery
08.2021 - 10.2022

Customer Service Specialist

Imogene + Willie
08.2021 - 10.2022

Communication Studies / Religion and the Arts -

Belmont University

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Leah Leach