Leah Lee
Frederick,MD
Summary
Proven to excel in fast-paced environments, I leveraged strong multitasking and problem-solving abilities at Direct Mail Processors to enhance data accuracy and productivity. Skilled in cash handling and customer service, my versatility and commitment to excellence drove significant improvements in operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Data Entry Specialist
Direct Mail Processors
10.2018 - 02.2019
- Maintained strict confidentiality of sensitive information, adhering to established guidelines.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
- Increased productivity through effective multitasking, prioritizing diverse workloads according to deadlines.
- Ensured timely and accurate delivery of reports by maintaining up-to-date databases and spreadsheets.
- Scanned documents and saved in database to keep records of essential organizational information.
- Successfully managed fluctuating workloads due to seasonal variations or unexpected changes in staffing levels.
- Verified data files prior to entry to maintain high data accuracy.
- Assisted with developing data entry processes.
- Used computer software to store and retrieve data.
- Followed data entry protocols, rules and regulations.
- Utilized techniques for increasing data entry speed.
- Compared transcribed data with source document to detect and correct errors.
Cashier
Domino's Pizza
08.2019 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Car Wash Attendant
AutoSpaExpress
06.2021 - Current
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Optimized workflow by rotating between different roles within the car wash process as needed.
- Trained new attendants on proper car wash techniques and customer service best practices.
- Managed inventory of cleaning supplies, ensuring availability and reducing waste.
- Increased repeat business with friendly and engaging interaction with customers at point of sale.
Education
South Hagerstown High School
Hagerstown, MDSkills
- Flexible Work Schedule
- Strong Communication Skills
- Teamwork and contribution
- Customer Service
- Chemical handling knowledge
- Customer Service-Oriented
- Cash handling proficiency
- Self-Motivation and Initiative
- Sales and upselling abilities
- Relationship Building
- Cash Register Operation
- Team Cooperation
- Honest and Dependable
- Reliable and Responsible
- Telephone Etiquette
- New Employee Training
- Attention to Detail
- Multitasking
- Problem-solving abilities
Timeline
Car Wash Attendant
AutoSpaExpress
06.2021 - Current
Cashier
Domino's Pizza
08.2019 - 06.2020
Data Entry Specialist
Direct Mail Processors
10.2018 - 02.2019
South Hagerstown High School
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