Leah Leffler
Louisville,KY
Summary
Goal-driven global trade professional with strength in product classification and regulatory compliance. Eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
Work History
Denied Party Screening Analyst
UPS Customs Trade & Compliance
2019.03 - 2023.07
- Perform in-depth research on live shipments to identify potential denied party involvement
- Escalate serious compliance issues concerning high risk volume that enters UPS network
- Communicate with global stakeholders (internal and external)
- Closely audit and monitor 100+ high-risk shipments daily for movement, communication, and documentation purposes
- Comprehend legal terminology and government regulations for decision making processes
- Communicate to operations globally to ensure necessary steps are taken to stop, return, or destroy packages
- Utilize UPS operational systems: CRIS, ICRIS, OPSYS, E2K, ISPSYS, ETT, IDIS, i-Gate, etc
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Proficient in SharePoint as well as in Microsoft suite
- Understand how volume moves throughout the UPS network internationally
Strategic Accounts Processor
UPS Customhouse Brokerage
2016.04 - 2019.03
- Process large strategic shipments for 20+ accounts internationally
- Uphold customer logs for shipment tracking and management
- Follow specific detailed standard operating procedures tailored by each individual account
- Meet precise down times and deadlines
- Communicate with customers to obtain further necessary information for clearance purposes
- Process FDA and detail other Partner Government Agencies (PGA) per account to ensure U.S. Customs compliance
- Research and key shipment information utilizing internal software
- Implemented effective strategies for processor optimization based on insights.
- Collaborated with cross-functional teams to design and implement processor improvement strategies.
Tariff Classification Specialist
UPS Customhouse Brokerage
2015.10 - 2016.04
- Customer service liaison between the UPS customer and US Customs
- Utilize the HTSUS to properly classify imported shipments and assess duty and taxes
- Obtain essential information required for Customs clearance
- Ensure all shipments are processed by various UPS hub/airport downtimes
- Research invoices and certifications to accurately reflect shipments' commodities for duty and tax purposes
- Exceed hourly goal expectations by 30%
- Scanned documents and saved in database to keep records of essential organizational information.
- Developed and maintained databases to store customer information.
Hairstylist
Fritz’s
2011.01 - 2015.01
- Specialize in complete salon customer care
- Provide all salon services, chemical and aesthetic
- Exceed all quarterly retail sales goals by 50%
- Provide excellent communication and customer service
- Developed strong accounting skills
- Organized sales area and work station to showcase products and boost sales.
- Processed payments, entering sales in register for prompt customer service.
Education
Trendsetters Academy of Beauty Culture Inc
01.2010
Skills
- Commodities Trading
- Verbal and Written Communication
- Microsoft Office
- Customer Service
- Documentation and Reporting
- Information Confidentiality
- Multitasking and Prioritization
- Data Entry
- Regulatory Compliance
- Report Preparation
- Workflow Analysis
- Excellent Telephone Etiquette
Timeline
Denied Party Screening Analyst
UPS Customs Trade & Compliance
2019.03 - 2023.07
Strategic Accounts Processor
UPS Customhouse Brokerage
2016.04 - 2019.03
Tariff Classification Specialist
UPS Customhouse Brokerage
2015.10 - 2016.04
Hairstylist
Fritz’s
2011.01 - 2015.01
Trendsetters Academy of Beauty Culture Inc
Similar Profiles
Taylor SavellTaylor Savell
Trade Analyst at Copper Hill Inc. Customs ComplianceTrade Analyst at Copper Hill Inc. Customs Compliance
Amilya BarcenasAmilya Barcenas
Export Documentation at TYSON Global Trade Access & ComplianceExport Documentation at TYSON Global Trade Access & Compliance
Michelle ShieldsMichelle Shields
Talent Acquisition Supervisor at UPS Biometrics/ComplianceTalent Acquisition Supervisor at UPS Biometrics/Compliance