Leah Leffler
Louisville,KY
Summary
Goal-driven global trade professional with strength in product classification and regulatory compliance. Eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
Work History
Denied Party Screening Analyst
UPS Customs Trade & Compliance
03.2019 - 07.2023
- Perform in-depth research on live shipments to identify potential denied party involvement
- Escalate serious compliance issues concerning high risk volume that enters UPS network
- Communicate with global stakeholders (internal and external)
- Closely audit and monitor 100+ high-risk shipments daily for movement, communication, and documentation purposes
- Comprehend legal terminology and government regulations for decision making processes
- Communicate to operations globally to ensure necessary steps are taken to stop, return, or destroy packages
- Utilize UPS operational systems: CRIS, ICRIS, OPSYS, E2K, ISPSYS, ETT, IDIS, i-Gate, etc
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Proficient in SharePoint as well as in Microsoft suite
- Understand how volume moves throughout the UPS network internationally
Strategic Accounts Processor
UPS Customhouse Brokerage
04.2016 - 03.2019
- Process large strategic shipments for 20+ accounts internationally
- Uphold customer logs for shipment tracking and management
- Follow specific detailed standard operating procedures tailored by each individual account
- Meet precise down times and deadlines
- Communicate with customers to obtain further necessary information for clearance purposes
- Process FDA and detail other Partner Government Agencies (PGA) per account to ensure U.S. Customs compliance
- Research and key shipment information utilizing internal software
- Implemented effective strategies for processor optimization based on insights.
- Collaborated with cross-functional teams to design and implement processor improvement strategies.
Tariff Classification Specialist
UPS Customhouse Brokerage
10.2015 - 04.2016
- Customer service liaison between the UPS customer and US Customs
- Utilize the HTSUS to properly classify imported shipments and assess duty and taxes
- Obtain essential information required for Customs clearance
- Ensure all shipments are processed by various UPS hub/airport downtimes
- Research invoices and certifications to accurately reflect shipments' commodities for duty and tax purposes
- Exceed hourly goal expectations by 30%
- Scanned documents and saved in database to keep records of essential organizational information.
- Developed and maintained databases to store customer information.
Hairstylist
Fritz’s
01.2011 - 01.2015
- Specialize in complete salon customer care
- Provide all salon services, chemical and aesthetic
- Exceed all quarterly retail sales goals by 50%
- Provide excellent communication and customer service
- Developed strong accounting skills
- Organized sales area and work station to showcase products and boost sales.
- Processed payments, entering sales in register for prompt customer service.
Education
Trendsetters Academy of Beauty Culture Inc
01.2010
Skills
- Commodities Trading
- Verbal and Written Communication
- Microsoft Office
- Customer Service
- Documentation and Reporting
- Information Confidentiality
- Multitasking and Prioritization
- Data Entry
- Regulatory Compliance
- Report Preparation
- Workflow Analysis
- Excellent Telephone Etiquette
Timeline
Denied Party Screening Analyst
UPS Customs Trade & Compliance
03.2019 - 07.2023
Strategic Accounts Processor
UPS Customhouse Brokerage
04.2016 - 03.2019
Tariff Classification Specialist
UPS Customhouse Brokerage
10.2015 - 04.2016
Hairstylist
Fritz’s
01.2011 - 01.2015
Trendsetters Academy of Beauty Culture Inc
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