Summary
Overview
Work History
Education
Skills
Timeline
7b
Leah  Lemusu

Leah Lemusu

Santa Ana,California

Summary

Dynamic and dedicated professional with extensive experience at Dave & Buster's, excelling in customer service and effective multitasking. Proven ability to enhance guest satisfaction through exceptional communication and a welcoming demeanor. Skilled in managing waitlists and maintaining cleanliness, ensuring a seamless dining experience for all patrons.

Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in any role.

Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.

Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.

Overview

1
1
year of professional experience

Work History

Hostess/Front Desk/Busser

Dave & Buster's
08.2025 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed waitlists efficiently, optimizing guest flow during peak hours.
  • Provided menus and answered questions about food and beverage offerings.
  • Assisted in maintaining cleanliness and organization of the dining area.
  • Handled guest inquiries and resolved issues promptly.
  • Collaborated with waitstaff to streamline service flow.
  • Monitored dining area for cleanliness and guest comfort.
  • Assisted in training new team members on host procedures.
  • Provided support during peak hours to maintain service quality.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Parking Attendant

OC Fair & Event Center
07.2024 - 08.2024
  • Managed parking operations during events, ensuring smooth vehicle flow and guest satisfaction.
  • Assisted guests with parking inquiries, providing clear directions and support as needed.
  • Monitored parking areas for safety compliance, identifying and addressing potential hazards.
  • Coordinated with event staff to optimize parking lot usage, maximizing available space effectively.
  • Answered general questions about parking fees, facilities, and directions.

Education

High School Diploma -

Los Amigos High School
Fountain Valley
05-2025

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Customer service expertise
  • Greeting guests
  • Exceptional communication
  • Interactive communication skills
  • Payment processing
  • Table bussing
  • Guest seating

Timeline

Hostess/Front Desk/Busser

Dave & Buster's
08.2025 - Current

Parking Attendant

OC Fair & Event Center
07.2024 - 08.2024

High School Diploma -

Los Amigos High School