Leah Lemusu
Orange,CA
Summary
Dedicated professional with a proven track record of optimizing guest experiences and operations. Successfully manages peak hours and addresses guest needs promptly, enhancing overall satisfaction. Actively trains new team members to ensure high service standards and a welcoming atmosphere.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Hostess/Front Desk/Busser
Dave & Buster's
Orange, CA
08.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing guest flow during peak hours.
- Provided menus and answered questions about food and beverage offerings.
- Assisted in maintaining cleanliness and organization of the dining area.
- Handled guest inquiries and resolved issues promptly.
- Collaborated with waitstaff to streamline service flow.
- Monitored dining area for cleanliness and guest comfort.
- Assisted in training new team members on host procedures.
- Provided support during peak hours to maintain service quality.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Co-Head Coach
Los Amigos High School
Fountain Valley, CA
01.2026 - 06.2026
- Developed comprehensive training programs to enhance athlete performance and skill development.
- Coordinated practice schedules, ensuring optimal use of facilities and resources.
- Analyzed game strategies to improve team performance and competitiveness.
- Mentored assistant coaches, fostering a collaborative coaching environment.
Parking Attendant
OC Fair & Event Center
Costa Mesa, CA
07.2024 - 08.2024
- Managed parking operations during events, ensuring smooth vehicle flow and guest satisfaction.
- Assisted guests with parking inquiries, providing clear directions and support as needed.
- Monitored parking areas for safety compliance, identifying and addressing potential hazards.
- Coordinated with event staff to optimize parking lot usage, maximizing available space effectively.
- Answered general questions about parking fees, facilities, and directions.
Education
High School Diploma -
Los Amigos High School
Fountain Valley05-2025
No Degree - Child Adolescent Studies - Elementry Education
California State University, Fullerton
Fullerton, CA 08.2025 - Current
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Customer service expertise
- Greeting guests
- Exceptional communication
- Interactive communication skills
- Payment processing
- Table bussing
- Guest seating
Timeline
Co-Head Coach
Los Amigos High School
01.2026 - 06.2026
Hostess/Front Desk/Busser
Dave & Buster's
08.2025 - Current
No Degree - Child Adolescent Studies - Elementry Education
California State University, Fullerton
08.2025 - Current
Parking Attendant
OC Fair & Event Center
07.2024 - 08.2024
High School Diploma -
Los Amigos High School