Excellent Communication
Leah Leynor
MA, LMFT, LMBT, AAMFT Approved Supervisor
Cary,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work History
Owner/ Mental Health Therapist / Supervisor
Life Learning Counseling, PLLC
11.2015 - Current
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Former Owner / Co-Founder
Reliant Practice, LLC
11.2018 - 12.2021
- Built start-up business and sold it to an investment group that saw value and opportunity in mental health billing, insurance credentialing/contracting and private practice consulting market.
- Established organizational processes using efficient and effective analytical skills, successful project management and consistent attention to detail.
- Hired, trained and managed staff to service approximately 40 contracted clients nationwide for revenue cycle management (RCM).
Outpatient Mental Health Therapist
Hope Services, LLC
11.2015 - 11.2018
- Conducted biopsychosocial assessments to determine suitable clinical recommendations for therapeutic services.
Owner /Licensed Massage Therapist
Mellow Massage Studio, LLC
08.2010 - 03.2015
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Clinical Therapist Intern
Pfeiffer Institute Reach
01.2014 - 12.2014
- Conducted thorough assessments and evaluations to accurately diagnose clients mental health conditions and inform treatment interventions.
Clinical Therapist Intern
Hope Services, LLC
02.2014 - 11.2014
- Met state-required utilization standards for mental health services for children, adolescents and adults.
Client Service Associate /Relationship Manager
Hatteras Funds
08.2007 - 08.2008
- Assisted with sale of products/services and provided exemplary customer service.
Education
Masters - Marriage and Family Therapy
Pfeiffer University
Misenheimer, NC 01.2012 - 05.2015
Massage Therapy Diploma - Massage And Bodywork Therapy
American And European Massage Clinic
Raleigh, NC 12.2009 - 06.2010
Bachelor of Arts - Political Science
Rider University
Lawrenceville, NJ 08.1992 - 05.1996
Skills
Empathy
Project Management
Analytical Skills
Quality Improvement
Teamwork and Collaboration
Attention to detail
Client Service
Client Retention
Onboarding Management
Client Relationship Management
Critical Thinking
Problem Solving
Publications
Leynor, L. (2022). Confidence is your superpower: A Growth Mindset Book about Believing in Yourself and Trying New Things. My Superpowers.
Timeline
Former Owner / Co-Founder
Reliant Practice, LLC
11.2018 - 12.2021
Owner/ Mental Health Therapist / Supervisor
Life Learning Counseling, PLLC
11.2015 - Current
Outpatient Mental Health Therapist
Hope Services, LLC
11.2015 - 11.2018
Clinical Therapist Intern
Hope Services, LLC
02.2014 - 11.2014
Clinical Therapist Intern
Pfeiffer Institute Reach
01.2014 - 12.2014
Masters - Marriage and Family Therapy
Pfeiffer University
01.2012 - 05.2015
Owner /Licensed Massage Therapist
Mellow Massage Studio, LLC
08.2010 - 03.2015
Massage Therapy Diploma - Massage And Bodywork Therapy
American And European Massage Clinic
12.2009 - 06.2010
Client Service Associate /Relationship Manager
Hatteras Funds
08.2007 - 08.2008
Bachelor of Arts - Political Science
Rider University
08.1992 - 05.1996
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