Hospitality Worker
- Provided outstanding customer service to elevate guest experiences during events and outings.
- Assisted in daily operations by setting up venues for tournaments and special events.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming atmosphere for guests.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Collaborated with kitchen staff to ensure timely food service during high-volume periods.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
- Built strong relationships with local businesses for cross-promotion, increasing local engagement.
- Streamlined communication channels between departments, improving operational efficiency.
