Summary
Work History
Education
Skills
Timeline
Generic

Leah Lietzke

Granby,CO

Summary

Dynamic hospitality professional with a proven track record at Grand Elk Golf Club, excelling in customer service and operational efficiency. Known for fostering teamwork and building strong relationships, I effectively promoted brand loyalty and streamlined communication, enhancing guest experiences and driving local engagement. Proficient in point-of-sale systems and adept at multitasking under pressure.

Work History

Hospitality Worker

Grand Elk Golf Club
Granby, CO
  • Provided outstanding customer service to elevate guest experiences during events and outings.
  • Assisted in daily operations by setting up venues for tournaments and special events.
  • Maintained cleanliness and organization of dining areas, ensuring a welcoming atmosphere for guests.
  • Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
  • Collaborated with kitchen staff to ensure timely food service during high-volume periods.
  • Promoted hotel brand's loyalty program via social media, email and direct mail.
  • Built strong relationships with local businesses for cross-promotion, increasing local engagement.
  • Streamlined communication channels between departments, improving operational efficiency.

Education

Bachelor of Science - Business Administration And Management

Arizona State University
Tempe, AZ
05.1992

Skills

Friendly, positive attitude

Teamwork and collaboration

Customer service

Problem-solving

Time management

Attention to detail

Flexible and adaptable

Dependable and responsible

Multitasking

Multitasking Abilities

Excellent communication

Critical thinking

Computer skills

Organizational skills

Calm under pressure

Active listening

Organization and time management

Decision-making

Problem resolution

Verbal communication

Timeline

Hospitality Worker

Grand Elk Golf Club

Bachelor of Science - Business Administration And Management

Arizona State University
Leah Lietzke