Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager

Leah Lyons

Tucson,Arizona

Summary

Poised recreation professional talented in leading wide variety of therapeutic leisure activities to support growth and healthy living in persons with limited abilities and particular needs. Productive in formulating program activities focused on supporting participants' mental and physical health. Adaptable in adjusting programming to suit personal interests, capabilities and health needs to propel healthy living, independence and goal-achievement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Intern/Therapeutic Recreation Assistant

Therapeutic Recreation Center
09.2023 - Current


  • Assists in the evaluation of the effectiveness of the ongoing center activities from the standpoint of participants, resources, unforeseen developments and program objectives
  • Developed new partnerships with local organizations to expand opportunities for inclusive community-based leisure experiences for patients.
  • Assisted therapists in developing innovative activities for improved participant engagement and outcomes.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Facilitated successful completion of projects from concept to launch.
  • Maintained accurate records of patient participation, response, progress, and attendance at therapeutic recreation programs.
  • Utilized adaptive equipment to support patients'' varying abilities during recreational activities.
  • Scheduled and led specialized programs allowing participants to engage in exercise and recreation, supporting social and physical wellbeing.

Clinical Placement Coordinator

United States University
03.2023 - 06.2023
  • Work with MSN Family Nurse Practitioner students to support their required clinical field experiences (externships)
  • Work proactively with students to ensure all necessary health and safety documentation is uploaded and approved in required systems
  • Improved data accuracy within applicant tracking systems through regular audits, reducing errors and increasing overall system reliability.
  • Provided ongoing support and resources for candidates during their clinical journey, resulting in higher retention rates post placement.
  • Maintained accurate records of all candidate interactions as well as Clinic openings managed throughout the placement process.
  • Managed a diverse portfolio of clients while balancing multiple priorities effectively, meeting deadlines consistently without compromising quality or client satisfaction levels.
  • Conducted regular follow-ups with placed candidates to ensure ongoing success in their new roles while addressing any concerns promptly.

Intern

South West Environmental Health Sciences Center
01.2022 - 05.2022


  • Worked closely with tribal communities by providing environmental educational resources to include distributing pamphlets and coordinating youth activities
  • Organizes and operates approved program, activities and services including set up and tear down requirements
  • Determines costs and pricing associated with events.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.

Benefits Associate

Military Connected Benefits Office
08.2018 - 05.2022


  • Analyzed and verified information in the database to ensure the accuracy of computer reports and data integrity
  • Enhanced student satisfaction by efficiently administering benefits programs and addressing concerns.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
  • Responded to user questions and inquiries via telephone, email, web and other communication methods
  • Managed and oversaw the coordination of all elements of the school application fulfillment process


Education

Masters of Therapeutic Recreation -

North Carolina Central University
12.2023

Bachelors of Deaf Studies - Rehabilitation

University of Arizona - College of Education
Tucson, AZ
05.2022

Skills

  • Research
  • Clerical Support
  • Spreadsheet Tracking
  • Project Support
  • Project Management
  • Problem-Solving
  • Strategic Planning and Analysis
  • Teamwork and Collaboration
  • Database Management
  • Adaptability and flexibility

Certification

  • BLS Certification, American Heart Association


Timeline

Intern/Therapeutic Recreation Assistant

Therapeutic Recreation Center
09.2023 - Current

Clinical Placement Coordinator

United States University
03.2023 - 06.2023

Intern

South West Environmental Health Sciences Center
01.2022 - 05.2022

Benefits Associate

Military Connected Benefits Office
08.2018 - 05.2022

Masters of Therapeutic Recreation -

North Carolina Central University

Bachelors of Deaf Studies - Rehabilitation

University of Arizona - College of Education

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Leah Lyons