Summary
Overview
Work History
Education
Skills
CONTACT
Interests
Timeline
Generic

Leah Maccaro

Raleigh,NC

Summary

Customer-focused retail and food service professional with 8 years of experience in team leadership, inventory control, and merchandising. Recognized for strong work ethic, adaptability, and delivering excellent customer experiences in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Grocery Replenishment Specialist

Publix
10.2020 - 06.2025
  • Oversaw end-to-end grocery replenishment operations across dry grocery, frozen, dairy, and health & body care (HBC) departments. Experienced in coordinating truck deliveries, backroom organization, and efficient product flow to the sales floor. Ensured shelves were fully stocked and merchandised to planogram standards, maintained accurate pricing and signage, and enforced strict FIFO rotation to minimize shrink. Supported promotional resets, seasonal displays, and weekly ad changes while upholding Publix's standards for cleanliness, food safety, and customer service. Built strong relationships with fellow associates and management to drive operational efficiency and deliver a positive experience.
  • For a short time I was part of the management team in the position of Team Leader. Those responsibilities included the following: directed daily operations for the grocery department, overseeing associates across dry grocery, frozen, dairy, and HBC sections. Assigned tasks, trained and coached team members on merchandising standards, inventory control, customer service, and ensured all replenishment goals and deadlines were met. Managed backroom organization, truck unloads, and product flow to the sales floor while maintaining planogram compliance and reducing shrink through proper rotation and loss-prevention practices. Collaborated with department and store management to execute promotional resets, seasonal changes, and weekly ad sets, ensuring an exceptional shopping experience for customers.

Cashier

Bojangles
06.2020 - 10.2020
  • Provided fast, friendly customer service by accurately taking and processing guest orders at the counter and drive-thru. Prepared and packaged food items to company standards while maintaining speed, quality, and food safety requirements. Assisted with restocking, cleaning, and supporting teammates during peak hours to ensure efficient operations and a positive guest experience.

Line Cook

KFC/Taco Bell
01.2017 - 01.2020
  • Delivered fast and accurate service in a dual-branded restaurant environment by taking customers orders at the counter and drive-thru, preparing and packaging food items, and ensuring orders met company quality standards. Assisted with food preparation, restocking, and maintaining cleanliness and food safety standards in compliance with health regulations. Supported teammates during peak hours to keep operations running efficiently and provide a positive guest experience.

Education

High School -

West Johnston High School
Benson, NC
05-2019

Skills

  • Exceptional communication skills
  • Multi-tasking in fast-paced environments
  • Conflict resolution
  • Coaching and employee development
  • Inventory management & control
  • Time management
  • Attention to detail
  • Adaptability/flexibility

CONTACT

  • PHONE: 984-249-7177
  • EMAIL: Leahmaccaro@gmail.com

Interests

  • Cooking/baking
  • Reading
  • Exercising
  • Travel

Timeline

Grocery Replenishment Specialist

Publix
10.2020 - 06.2025

Cashier

Bojangles
06.2020 - 10.2020

Line Cook

KFC/Taco Bell
01.2017 - 01.2020

High School -

West Johnston High School

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