Leah Malloy

• Greeted customers and provided them with information about the new homes for sale.
• Conducted walkthroughs of model homes to demonstrate features and benefits.
• Provided detailed explanations of floor plans, options, amenities, and home site locations.
• Informed customers of available incentives and discounts on new home purchases.
• Kept up-to-date on current market trends in order to advise prospective buyers accordingly.

• Greeted customers and provided them with information about the new homes for sale.
• Conducted walkthroughs of model homes to demonstrate features and benefits.
• Provided detailed explanations of floor plans, options, amenities, and home site locations.
• Responded to customer inquiries promptly and professionally via phone or email.
• Informed customers of available incentives and discounts on new home purchases.
• Kept up-to-date on current market trends in order to advise prospective buyers accordingly.

- Consistently exceeded $15 million in annual sales by successfully closing deals for new construction homes.

- Managed the entire lifecycle of communities, from inception to closing.

- Efficiently handled up to 32 contracts simultaneously, ensuring seamless transactions and client satisfaction.

- Delivered comprehensive and informative sales presentations to new prospects and buyers.

- Proficiently prepared contracts and provided clients with detailed contract synopses and community disclosures.

- Assisted clients with applications and managed their files, collaborating with lenders.

- Utilized a range of software and systems, including Microsoft Office, Excel, Dynamics 365 CRM, Enterprise One, Sharefile, and Docusign.

- Actively involved in team meetings to ensure meticulous attention to detail and construction quality, enhancing customer satisfaction.

- Proactively cultivated relationships with realtors and competitors to drive traffic and stay updated with industry developments.

- Maintained a consistent track record of securing a 90% or higher AVID customer satisfaction rating.

- Proactively procured and nurtured potential clients, identifying their unique needs and preferences to deliver tailored real estate solutions.

- Assumed a leadership role in building and expanding my real estate team by recruiting and onboarding new talent, fostering a collaborative and results-driven work environment.

- Conducted comprehensive market analysis to stay informed about trends and opportunities, enabling data-driven decision-making and competitive pricing strategies.

- Negotiated and drafted complex real estate contracts, ensuring favorable terms and facilitating seamless transactions for both buyers and sellers.

- Leveraged online platforms and marketing tools to create impactful property listings, optimizing online visibility and driving increased leads and sales.

- Fostered lasting relationships with clients through continuous communication and follow-up, resulting in a high rate of repeat business and referrals.

- Actively engaged with local communities, building a strong network of industry contacts and collaborating with fellow real estate professionals to expand market reach.

- Maintained a thorough understanding of real estate laws and regulations, ensuring all transactions and activities were conducted in strict compliance with legal requirements.

- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.

- Skillfully organized and led a diverse catering crew, ensuring seamless teamwork and adherence to service standards, resulting in memorable events.

- Managed the successful service of up to 200 patrons simultaneously, orchestrating the delivery of exceptional culinary experiences with precision and attention to detail.

- Collaborated with clients to design and customize menus that catered to their specific preferences and dietary requirements, enhancing overall guest satisfaction.

- Delivered exceptional customer service by providing a personalized banking experience, addressing inquiries, and resolving issues with professionalism and courtesy.

- Managed and maintained a substantial cash inventory with precision, ensuring the security and accuracy of transactions while adhering to bank policies and regulations.

- Collaborated effectively within a high-performing team, streamlining operations and optimizing customer service delivery to achieve efficiency and meet service level expectations.

- Maintained confidentiality of bank records, transactions and customer information.