Leah Mangiaracina
Hoboken,NJ
Summary
Successful Executive with over 4 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
5
5
years of professional experience
Work History
Quality Assurance Analyst
Barasch McGarry Salzman & Penson
04.2023 - Current
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Conducted numerous reviews for each department at the business analyzed issues and present partners and department heads with the solutions that will improve user and client experience.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Fixed identified issues to improve workflows.
Data Operations Manager
Barasch McGarry Salzman & Penson
06.2020 - 04.2023
- Manager of a small team responsible for the data aggregation platform, serving as the main liaison between team and attorneys/partners of current state of our data and goal progress.
- Optimizing and centralizing an intake of large amounts of data with a focus on efficiency and scalability and efficiently validating and ensuring data accuracy, integrity, and security.
- Maintaining and designing data policies and procedures, inventory, and infrastructure as well as managing risk across responsibilities by closely adhering to firm and regulatory policy, procedures, and processes.
- Support ongoing, real-time tagging and classification of incoming potential clients, claims, and awards.
Administrative Coordinator
Barasch McGarry Salzman & Penson
11.2018 - 06.2020
- Member of Special Task Force overseeing First Responder clients for the 9/11 Victims Compensation Fund. Working to confirm eligibility and submission of claims with extreme accuracy of claims for maximum compensation.
- Investigating validity of claims, verifying presence, work history, and medical background in addition to following up with clients, coordinating hearings, and aiding attorneys with day to day processes.
- Verifying Affiant and Witness Statements and Testimonies, as well as conducting pre-hearing presence interviews and testimonies.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
Education
Master of Arts - Criminal Justice And Homeland Security
St. John's University
Jamaica, NY01.2019
Bachelor of Science - Legal Studies
St. John's University
Jamaica, NY06.2017
Skills
- Project Management
- Research
- Documentation
- Self Starter
- Teamwork and Collaboration
- Corrective Actions
- Organizing and Prioritizing
- Teamwork and Collaboration
Timeline
Quality Assurance Analyst
Barasch McGarry Salzman & Penson
04.2023 - Current
Data Operations Manager
Barasch McGarry Salzman & Penson
06.2020 - 04.2023
Administrative Coordinator
Barasch McGarry Salzman & Penson
11.2018 - 06.2020
Master of Arts - Criminal Justice And Homeland Security
St. John's University
Bachelor of Science - Legal Studies
St. John's University
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