Leah Marinero
Chatsworth,CA
Summary
Dynamic and dedicated professional with a proven track record at Jersey Mike's Subs, excelling in customer service and food preparation. Recognized for enhancing customer satisfaction through effective teamwork and strong multitasking abilities. Demonstrated leadership by training new crew members and optimizing order processing for improved efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
06.2023 - Current
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated kitchen equipment and tools, maintaining high standards of cleanliness and safety.
- Prepared food items according to standardized recipes, ensuring consistency in quality and taste.
- Assisted in inventory management, monitoring stock levels to minimize waste and ensure availability.
- Collaborated with team members to streamline order processing and improve service efficiency.
- Trained new crew members on operational procedures and customer service best practices.
- Handled cash transactions accurately, managing registers while adhering to company policies.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma - Business Accountancy
Chatsworth Charter High School
Chatsworth, CASkills
- Communication
- Adaptable
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Initiative and Self-motivation
- Integrity and honesty
- Leadership qualities
- Food preparation
- Organization
- Telephone etiquette
- Supplies monitoring and restocking
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Jersey Mike's Subs
06.2023 - Current
High School Diploma - Business Accountancy
Chatsworth Charter High School