Overview
Work History
Timeline
Generic

Leah Martin

Hendersonville,TN

Overview

12
12
years of professional experience

Work History

Cashier/ Shift Lead

Walgreens
02.2022 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Behavior Therapist

Felts Therapy Services
08.2021 - 02.2022
  • Established trusting relationships with clients, providing a foundation for successful behavioral change.
  • Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
  • Developed, managed and oversaw progress reports and treatment plan to document client progress and milestones.
  • Improved client behavior by implementing individualized therapy plans and interventions.
  • Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
  • Collaborated with treatment team to determine obstacles to success, assess client needs and develop treatment plan.
  • Enhanced client progress by consistently monitoring and adjusting treatment goals.
  • Implemented crisis intervention techniques, effectively deescalating challenging situations while maintaining safety.
  • Collaborated with multidisciplinary teams for comprehensive client care and support.
  • Maintained detailed documentation of client progress, ensuring accurate reporting to supervisors and insurance providers.

Assistant Teacher

Burrus Elementary School
09.2020 - 09.2021
  • Daily one on one and group teaching following curriculum and IEP’s
  • Some occupational and physical therapy
  • Potty training and diapering
  • Practicing social skills daily
  • Implementing personal goals and new techniques for learning
  • Teaching picture systems to new students
  • Assisting and observing daily while participating in regular education classrooms
  • CDC Severe

Assistant Teacher

Beech High School
08.2017 - 10.2018
  • Daily interaction with students
  • Learning and teaching life skills and conflict resolution
  • Daily and weekly documentation for students with IEP’s(Individualized Education Plan)
  • Observations in classroom settings for some students
  • Gathered and organized information to send to parents weekly by law for IEP students
  • Follow strict rules and guidelines under the Board of Education

Preschool Teacher

First Presbyterian Preschool
01.2016 - 01.2017
  • Planned & developed daily activities and lessons on a consistent schedule
  • Managed positive relationships with children and their families
  • Observed and documented children’s needs, interests, and progress as needed
  • Carried out parent/teacher conferences periodically, and as needed
  • Trained new employees upon hire

Co-Owner

Music City Stair Lifts
01.2015 - 01.2017
  • Scheduling and customer service
  • Managed accounts
  • Marketing and Sales
  • Over saw accounts payable/receivable
  • And surrounding areas

Preschool Teacher/Trainer

Kinder Care/Knowledge Universe
01.2015 - 01.2016
  • Obtained CDA for early childhood development and education
  • Planned & developed daily activities and lessons on a consistent schedule
  • Managed positive relationships with children and their families
  • Observed and documented children’s needs, interests, and progress as needed
  • Carried out parent/teacher conferences periodically, and as needed
  • Trained new employees upon hire

Verification Specialist/Trainer

Thomas and Thorngren
01.2014 - 01.2015
  • Verified employment income and child support for clients
  • Worked in compliance with security of personal information
  • Worked closely with up to50 staff members
  • Data Entry and review on a time scale
  • Met professional obligations through efficient work habits
  • Mathematics used for Data Entry

Director of Marketing/Office Manager

Tennessee Mobility
01.2013 - 01.2015
  • Assisted in the planning and execution of trade shows, conferences, meetings, and other revenue generating events in the Nashville Metropolitan Area
  • Assisted in the creation and implementation of marketing strategies for trade shows, corporate events and conferences
  • Scheduled service/maintenance on vehicles and other products for new and existing clients
  • Worked closely with potential clients to provide the proper solution to their particular needs

Timeline

Cashier/ Shift Lead

Walgreens
02.2022 - 11.2024

Behavior Therapist

Felts Therapy Services
08.2021 - 02.2022

Assistant Teacher

Burrus Elementary School
09.2020 - 09.2021

Assistant Teacher

Beech High School
08.2017 - 10.2018

Preschool Teacher

First Presbyterian Preschool
01.2016 - 01.2017

Co-Owner

Music City Stair Lifts
01.2015 - 01.2017

Preschool Teacher/Trainer

Kinder Care/Knowledge Universe
01.2015 - 01.2016

Verification Specialist/Trainer

Thomas and Thorngren
01.2014 - 01.2015

Director of Marketing/Office Manager

Tennessee Mobility
01.2013 - 01.2015

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Leah Martin