Leah Martinez
Summary
Motivated Service Worker with communication abilities and customer service background. Dedicated to following health and safety guidelines as changes occur. Pursues every opportunity to support team members and proactively address issues. Strive to be a detail-oriented team player with strong organizational skills. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position with you. Ready to help the team achieve company goals. .
Overview
4
4
years of professional experience
Work History
Nursery Assistant
Teton Turf and Tree
05.2024 - Current
- Collaborated with team members to improve overall nursery performance, and offering support as needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maximized plant health with proper care techniques such as watering schedules suited for each type of vegetation, and pruning for both health and cosmetic purposes.
- Loaded, unloaded, and moved products to and from storage and retail areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
Barista
Java Espress
07.2023 - 11.2023
- Handled cash and processed payments accurately to avoid errors.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Helped management keep adequate supply on hand by notifying of shortages.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
Dietitian Aide
Temple View Transitional Care
12.2020 - 08.2021
- Assembled and Delivered up to 55 Resident meals to CNA's in accordance with established schedules and dietary procedures, per scheduled meal
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher to sanitary guidelines.
- Maintained strict levels of cleanliness for tables, floors and prep areas.
- Arranged tray and or table settings with proper tableware.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
Covid Desk Receptionist
Temple View Transitional Care
06.2020 - 11.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided hand sanitizer and (CDC) Center for Disease Control recommended face masks.
- Screened and logged incoming individuals for COVID-19 symptoms and acted accordingly to facility procedures.
- Certified to test faculty for COVID-19.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines for additional departments.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Associate of Arts -
College of Eastern Idaho
Idaho Falls, ID12.2023
High School Diploma -
South Fremont High School
Saint Anthony, ID05.2020
No Degree - Political Science
Northwest Nazarene University
Nampa, ID07.2019
Skills
- Time Management
- Food Safety
- Product Stocking and Rotation
- Sanitation Practices
- Organization and Efficiency
- Greet Visitors
Timeline
Nursery Assistant
Teton Turf and Tree
05.2024 - Current
Barista
Java Espress
07.2023 - 11.2023
Dietitian Aide
Temple View Transitional Care
12.2020 - 08.2021
Covid Desk Receptionist
Temple View Transitional Care
06.2020 - 11.2020
Associate of Arts -
College of Eastern Idaho
High School Diploma -
South Fremont High School
No Degree - Political Science
Northwest Nazarene University
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