Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leah McMurray

Mandeville,LA

Overview

5
5
years of professional experience
1
1
Certification

Work History

Registered Line Technician

GulfSouth Autism Center
03.2024 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Maintained meticulous records of client progress, enabling data-driven adjustments to treatment plans for optimal results.

Security Officer

Allied Universal Security Services
07.2023 - 02.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Conduct visual inspections of trucks, trailers, and personal vehicles entering or exiting the premises.
  • Check and record the temperature of incoming and outgoing refrigerated trailers to ensure compliance with safety standards.
  • Receive Bills of Lading (BOLs), trip sheets, and other delivery paperwork.
  • Accurately input trailer information, temperature readings, and load details into the computer system.

Guest Services Associate

Hyatt
03.2023 - 06.2023
  • Handled phone calls professionally, directing callers to appropriate departments or providing information as needed.
  • Provided timely assistance to guests, demonstrating superior customer service skills and attention to detail.
  • Provided guest relations, schedule development, data management and payment processing.
  • Resolved guest complaints with professionalism, resulting in improved customer relations and repeat business.
  • Utilized problem-solving skills when faced with unexpected situations; provided effective solutions that upheld the hotel's reputation.
  • Assisted sales department with group bookings; coordinated necessary arrangements to meet clients' expectations.

Delivery Driver

Pizza Hut
09.2020 - 10.2022
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verify orders for accuracy before leaving the store and ensure all items (sauces, drinks, utensils) are included.
  • Handle cash, credit card payments, and provide correct change when necessary.
  • Assist with in-store duties when not on deliveries, including folding boxes, taking orders, preparing food, cleaning, and handling the cash register.
  • Communicate effectively with team members and management regarding orders, routes, or delays.

Education

No Degree - Communication Sciences And Disorders

Southeastern Louisiana University
Hammond, LA
05-2022

Skills

  • Applied behavior analysis
  • Time management
  • Problem-solving
  • Teamwork and collaboration
  • Attention to detail
  • Decision-making
  • Rapport building
  • Basic computer skills (data entry, Microsoft Word/Excel
  • Strong communication skills
  • Ability to work independently

Certification

Medical Records Certification

Timeline

Registered Line Technician

GulfSouth Autism Center
03.2024 - Current

Security Officer

Allied Universal Security Services
07.2023 - 02.2024

Guest Services Associate

Hyatt
03.2023 - 06.2023

Delivery Driver

Pizza Hut
09.2020 - 10.2022

No Degree - Communication Sciences And Disorders

Southeastern Louisiana University

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Leah McMurray