Leah Miget
Moscow Mills,MO
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeper
Cedarhurst Senior Living
08.2024 - 01.2025
- Cleaned 8 residents' apartments per day thoroughly, including vanities, mirrors, toilets, and their surrounding area, windows/lock ledges, dusting, sweeping, mopping, and vacuuming
- Took in feedback from managers and team members to make sure apartments and common areas were clean, tidy, and sanitized
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Traveling Housekeeper
Linda Rombach Personalized Cleaning
05.2024 - 07.2024
- Prepped my supplies each morning before heading out to clients' homes
- Deep cleaned clients' homes based on their specifications, which included a specific time frame, the rooms that needed to be left alone or given extra attention, and what cleaners the clients preferred
Customer Care Representative
MTM, Inc.
11.2023 - 04.2024
- Answered 40-80 calls a day from members who needed assistance with a variety of issues, including looking up where payments were in processing, finding drivers while enroute, calling out to transport dispatchers to find drivers for urgent trips or hospital discharges, etc
- Utilized good time management to ensure I was on calls when expected with minimal interruptions while working remotely
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Packer
Amazon
09.2023 - 10.2023
- Followed instructions to make sure all orders were packed in an organized and timely manner
- Alerted management when equipment was not functioning properly or when maintenance was needed
- Worked consistently and efficiently to keep up with the pace required by company standards
Housekeeper
Parklane Care Center
04.2023 - 08.2023
- Maintained clean floors in communal areas and hallways by sweeping, mopping, vacuuming, and often scrubbing and scraping where needed
- Deep-cleaned bedrooms and bathrooms when residents were moving in or out of the facility
- Assisted other departments when necessary, such as helping laundry staff fold or pass out laundry or bringing dishes back to the kitchen
Temporary Office Management Assistant
Epsilon
10.2022 - 03.2023
- Decluttered, organized, and cleaned various general/multipurpose areas in the office
- Helped declutter other team members' workspaces and cleared out old projects to keep things running smoothly
- Inspected print proofs and hourly print samples for errors that may have occurred during printing
- Sorted through and separated high-quality print samples for corporate clients across the US
- Constructed, deconstructed, and rearranged work orders to provide clear printing, folding, and inserting information for the production team
Theater Concessionist
B&B Theatres
11.2021 - 10.2022
- Greeted guests when they entered the theater
- Used a POS system to input orders
- Performed opening duties such as restocking candy, beverages, and paper products and cleaning the main lobby and behind the concessions counter
- Volunteered to stock the storage room when new shipments arrived each week
- Provided quick and friendly customer service, as well as promptly serving food and drinks to guests
- Assisted management with keeping track of inventory
- Swept and mopped floors, kept the concessions area clean and well-kept, and completed other miscellaneous housekeeping tasks when requested by management
Assistant Educator
Little Guppy Child Development Center
09.2020 - 12.2020
- Worked with children by keeping them on-task in the classroom
- Remained flexible when asked to perform other tasks besides working with children in my regular classroom, such as cleaning and organizing the playrooms or switching classrooms to cover coworkers
- Communicated clearly with coworkers to ensure tasks were carried out completely and efficiently and sought out management when assistance or clarification was needed
Cashier
Dairy Queen
06.2019 - 06.2020
- Took orders in-store and at the drive-thru and input them into a POS system
- Restocked the cashier and drive-thru workstations with supplies and communicated out-of-stock items to management
- Improved customer satisfaction by quickly addressing and resolving requests/complaints about food or service and when unable to do so, notified management
- Trained new team members on our store procedures and policies, such as how to use the POS system, how to stock the store (front and back end), how to safely handle food, and how to close the front end of the store
Education
No Degree - Liberal Arts
St Charles Community College
Cottleville, MO05-2027
High School Diploma -
Liberty High School
Lake Saint Louis, Missouri05.2020
Skills
- Money handling
- Verbal and written communication
- Point of sale systems
- Suggestive selling
Certification
CPR/AED/First Aid Certified
Timeline
Housekeeper
Cedarhurst Senior Living
08.2024 - 01.2025
Traveling Housekeeper
Linda Rombach Personalized Cleaning
05.2024 - 07.2024
Customer Care Representative
MTM, Inc.
11.2023 - 04.2024
Packer
Amazon
09.2023 - 10.2023
Housekeeper
Parklane Care Center
04.2023 - 08.2023
Temporary Office Management Assistant
Epsilon
10.2022 - 03.2023
Theater Concessionist
B&B Theatres
11.2021 - 10.2022
Assistant Educator
Little Guppy Child Development Center
09.2020 - 12.2020
Cashier
Dairy Queen
06.2019 - 06.2020
No Degree - Liberal Arts
St Charles Community College
High School Diploma -
Liberty High School
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