Summary
Overview
Work History
Education
Skills
Skills And Accomplishments
Timeline
Generic

Leah Newel

Hollandale,WI

Summary

Strong desire to help others, coworkers and customers, and willingness to put in extra effort to accomplish this goal. Nine years of experience providing high level accounting assistance including payroll calculation for hourly and salaried employees, accounts payable processing, bank reconciliations, and record keeping. First point of contact for payroll (hourly and salaried employees): researching discrepancies, updating employee records, balancing accounts, recording and tracking time off, deductions and tax reporting First point of contact for accounts payable: researching problems, vendor correspondence, record keeping, verify account coding, assisting departments with problems and reconciliations Thorough knowledge of office procedures including answering calls, greeting customers, scheduling appointments, filing and organization, record keeping, copying, creating professional correspondence and researching records Knowledge and experience with banking procedures both from a bank and a client perspective including opening new accounts, closing accounts, deposits, payments and reconciliations. Enjoyed many years of customer service, making customers/clients feel welcome and important, and enjoying doing so.


Overview

32
32
years of professional experience

Work History

Accounting Assistant

Family Service Madison
01.2021 - Current
  • Remote/Part Time
  • Expedited invoice processing with effective communication between internal departments and external vendors.
  • Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
  • Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.

Reception/Scheduling

Gonstead Chiropractic
05.2024 - 01.2025
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Office Assistant

OK Heating & Air Conditioning, Inc
01.1993 - 12.2020
  • Company Overview: Family business
  • Family business where I assisted in office as needed
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Assisted in financial tasks such as invoicing, account reconciliation, bank reconciliations and A/P.
  • Scheduling of service and maintenance.

Administrative Assistant

Duluth Trading Company
11.2017 - 12.2017
  • Seasonal

Server

Sugar River Pizza Company
03.2016 - 10.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

New Business Processor

Insurance Services Group
07.2016 - 09.2017
  • Maintained accurate records and ensured timely completion of all necessary paperwork.
  • Received and reviewed incoming documents and materials.

Accounting Assistant

City of Verona
08.2004 - 11.2011
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Processed payroll for permanent and temporary employees including withholding reporting and PTO management.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
  • Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
  • Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
  • Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
  • Managed accounts payable, ensuring timely processing of invoices and payments.
  • Assisted in tax preparation, ensuring accurate and compliant submissions.
  • Enhanced vendor relations by promptly resolving invoice discrepancies.
  • Assisted with elections and absentee ballot collection.

Waitress and Bartender

Village Inn Pub
11.2008 - 01.2011

Accounting Assistant

Community Action Coalition for South Central Wisconsin, Inc
06.2002 - 08.2004
  • Expedited invoice processing with effective communication between internal departments and external vendors.
  • Processed Section 8 housing vouchers.
  • Calculated and processed payroll and tax reporting


Bank Sales Representative

Amcore Bank
01.1998 - 01.2000
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Processed personal loans from application to finalization.

Front Desk Clerk

Rodeway Inn
05.1996 - 11.1997
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

Human Services

Upper Iowa University Madison Campus

General Studies

University of Wisconsin Whitewater

Skills

  • Microsoft Office Suite
  • Quickbooks
  • Billcom
  • Organization
  • Payroll management
  • Accounting records management
  • Appointment scheduling
  • Accounts payable
  • Customer service

Skills And Accomplishments

Provide friendly and efficient service to customers in order to put customers at ease to enjoy their experience with the facility or establishment., Rectified complaints from customers with empathy and sincerity about service or improper information given to them., Collected tax records as requested on a yearly basis when requested by various mortgage companies., Researching discrepancies involving accounting records and/or payroll., Communication liaison between the public and upper management., Assisted with general election process and voter registration., Training and extensive experience with Microsoft Word, Excel and Outlook., Accounting and payroll software training and experience in Workhorse, Our Town, Peachtree/Sage, Great Plains, Quickbooks and Bill.com., Internet research, communication and bill paying., Using SharePoint for document access for all staff., Created a system for keeping past financial records in a new facility., Compiled yearly budget reports., Responsible for payroll, benefits and accounting records., Responsible for real estate and personal property tax bills for a municipality., Sorted and organized grant information for the director of a non-profit organization., Scheduling appointments and processing new patient paperwork.

Timeline

Reception/Scheduling

Gonstead Chiropractic
05.2024 - 01.2025

Accounting Assistant

Family Service Madison
01.2021 - Current

Administrative Assistant

Duluth Trading Company
11.2017 - 12.2017

New Business Processor

Insurance Services Group
07.2016 - 09.2017

Server

Sugar River Pizza Company
03.2016 - 10.2017

Waitress and Bartender

Village Inn Pub
11.2008 - 01.2011

Accounting Assistant

City of Verona
08.2004 - 11.2011

Accounting Assistant

Community Action Coalition for South Central Wisconsin, Inc
06.2002 - 08.2004

Bank Sales Representative

Amcore Bank
01.1998 - 01.2000

Front Desk Clerk

Rodeway Inn
05.1996 - 11.1997

Office Assistant

OK Heating & Air Conditioning, Inc
01.1993 - 12.2020

General Studies

University of Wisconsin Whitewater

Human Services

Upper Iowa University Madison Campus
Leah Newel