Registered Nurse Care Manager
Sharecare
Atlanta, GA
02152021 - Current
- Performed initial assessments on newly referred patients to determine eligibility for case management services.
- Monitored patient progress through chart reviews, physician contacts, and regular communication with family members.
- Coordinated discharge planning activities including arranging for home health services and post-hospital follow up appointments.
- Served as a liaison between physicians, hospitals, insurance companies, employers, providing accurate information about case management programs offered by the organization.
- Ensured that all patient records were accurately maintained according to legal requirements.
- Assessed and evaluated patient needs, developed individualized care plans, and coordinated with other health care providers to ensure quality of care.
- Provided emotional support to families dealing with difficult situations involving illness or death.
- Identified high risk patients requiring intensive case management interventions based on diagnosis or other factors affecting their ability to manage their own healthcare needs.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.