Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Leah O'Neill

Leah O'Neill

Hixson,Tennessee

Summary

Detail-oriented Research Analyst with first-rate active listening, communication and planning traits. Creative and persistent to quickly and effectively solve various problems that may arise. Committed to completing accurate and thorough competitive assessments. Outstanding research skills combined with effective decision-making talents. Knowledgeable about research areas and study procedures. Enthusiastic about setting up and carrying out wide array of studies. Diligent, industrious and efficient in handling minute details with methodical approaches to gain insights into the forensics field. Accurate Research Analyst with expertise in traditional and modern research methodologies. Skilled in providing strategic solutions and assessing project performance. Hands-on experience completing development research and leading detailed competitive assessments. Dedicated researcher familiar multiple protocols. Well-coordinated in handling study documentation and records. Brings 8 years of academic research experience. Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level to management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Compassionate leader provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level to management position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level to management position. Ready to help team achieve company goals. Compassionate leader provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills. Compassionate leader provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills. Compassionate leader provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills. Compassionate leader provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills. Compassionate leader provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills. Qualified Teaching Assistant offers track record of success in helping students with special needs. Well-trained in academic, behavioral and personal needs of students with developmental delays and diagnoses such as autism spectrum disorder. Works with parents and teachers to implement personalized approaches for each student. Compassionate leader provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level to management position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Life & Health Coach

Living Healthy
01.2023 - Current
  • Identified needs and coordinated plans for travel and out-of-town functions..
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Connected clients with available resources to improve plan success.
  • Facilitated group sessions and learning discussions to further objectives.
  • Documented behaviors, treatments and non-compliance issues.
  • Designed safe and supportive environment for clients to discuss issues.
  • Listened to clients' concerns and provided encouragement and support.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Adapted counseling techniques to best suit individual needs of each client.
  • Supported individuals dealing with mental health and emotional issues.
  • Provided education on mental health topics and resources to clients.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Developed treatment plans to help clients build self-confidence and resilience.
  • Assessed clients' needs to provide appropriate therapeutic interventions.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Facilitated group counseling sessions to support and encourage client growth.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Supervised meetings with family members to help create support system for clients.
  • Educated clients on dangers of substance abuse and prevention techniques.
  • Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.

Nurse/AEMT

Fast Access Health
09.2021 - 01.2023
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Administered treatments in medical and emergency situations with accuracy, safety and speed.
  • Provided education to familiarize patients with medical treatments and self-care.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Responded to 911 calls for medical emergencies.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Handled patient transfers from one medical facility to another.
  • Immobilized patient for placement on stretcher and ambulance transport.
  • Delivered emotional support to patients and families.
  • Observed patient behavior to report changes to medical personnel.
  • Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
  • Transported patients to medical facilities and provided transportation to follow-up appointments.
  • Assisted with lifting and moving patients.
  • Trained new EMTs on proper protocols and procedures.
  • Dispensed medications and monitored patient reactions.
  • Utilized communication devices to maintain contact with supervisors.
  • Provided patient families with post-medical care instructions.
  • Collaborated with medical doctors and other healthcare professionals.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
  • Educated public on emergency medical services.
  • Performed medical tests and collected samples for laboratory analysis.
  • Conducted patient intake and triage procedures.

AEMT

Puckett
  • Consistently met my short and long-term targets.
  • Handled customer complaints with empathy and composure.
  • Proactively participated in meetings and helped create new practices.
  • Answered calls, responded to emails, and spoke with clients face-to-face.
  • Processed a range of documentation and entered information into databases
  • Trained, coached, and supervised new sta members.
  • Accurately handled large amounts of money on the cash register.
  • Pitched ideas on how to improve performance and e ciency.
  • Helped management to identify work ow issues and nd solutions.
  • Supervised and delegated tasks to a team of [12] people.
  • Processed a range of documentation and entered information into databases
  • Answered calls, responded to emails, and spoke with clients face-to-face.
  • Proactively participated in meetings and helped create new practices.
  • Handled customer complaints with empathy and composure.
  • Consistently met my short and long-term targets.
  • Took vital signs and interpreted EKGs to determine immediate condition of patient
  • Provided pre-hospital level care to assess conditions, deliver preliminary treatments and ultimately save lives
  • Prepared logs and patient records in full compliance with company and legal requirements
  • Provided cardiopulmonary resuscitation with manual de brillators and
  • AEDs
  • Used oropharyngeal and nasopharyngeal breathing aids to assist patients in pulmonary distress
  • Treated patients injured in shootings, car accidents, assaults and falls.
  • Utilized ALS and BLS training to meet needs of ill and injured patients.
  • Participated in professional development training to improve patient care pro ciency
  • Kept patients and family members calm to obtain information critical to providing emergency care
  • Revived and stabilized patients su ering from strokes, seizures, drug overdoses and traumatic injuries
  • Documented transports to maintain accurate records of emergency and non-emergency requests
  • Drove and operated specially equipped emergency vehicles to speci ed locations at safe and controlled speeds
  • Received and responded to requests for emergency ambulance service via two-way radio or other communication devices
  • Administered basic and advanced life support at scene, en route to hospital and in pre-hospital settings
  • Skillfully used EKGs, resuscitators and de brillators to deliver advanced life support
  • Protected privacy of patient information as required by federal law and in accordance with general health care principles
  • Cleaned, organized and restocked vehicles to prepare for next transport.
  • Assessed the nature and severity of each person s injuries to e ectively triage situations and prioritize resources
  • Communicated with medical personnel and treatment facilities to obtain instructions for treatment and arrange reception of patients
  • Assessed nature and extent of injury or illness to establish and prioritize medical procedures
  • Attended to emergency situations such as injuries and motor vehicle accidents to deliver care as quali ed rst responder
  • Dispersed crowd and restrained family and friends to maintain order at scenes
  • Adhered to and followed policies and procedures to promote safety and reduce contamination by bloodborne pathogens
  • Took vital signs and interpreted EKGs to determine immediate condition of patient
  • Provided pre-hospital level care to assess conditions, deliver preliminary treatments and ultimately save lives
  • Prepared logs and patient records in full compliance with company and legal requirements
  • Utilized ALS and BLS training to meet needs of ill and injured patients.
  • Kept patients and family members calm to obtain information critical to providing emergency care
  • Provided cardiopulmonary resuscitation with manual de brillators and
  • AEDs
  • Revived and stabilized patients su ering from strokes, seizures, drug overdoses and traumatic injuries
  • Participated in professional development training to improve patient care pro ciency
  • Used oropharyngeal and nasopharyngeal breathing aids to assist patients in pulmonary distress
  • Treated patients injured in shootings, car accidents, assaults and falls.
  • Cleaned, organized and restocked vehicles to prepare for next transport.
  • Adhered to and followed policies and procedures to promote safety and reduce contamination by bloodborne pathogens
  • Communicated with medical personnel and treatment facilities to obtain instructions for treatment and arrange reception of patients
  • Assessed the nature and severity of each person s injuries to e ectively triage situations and prioritize resources
  • Attended to emergency situations such as injuries and motor vehicle accidents to deliver care as quali ed rst responder
  • Skillfully used EKGs, resuscitators and de brillators to deliver advanced life support
  • Dispersed crowd and restrained family and friends to maintain order at scenes
  • Assessed nature and extent of injury or illness to establish and prioritize medical procedures
  • Administered basic and advanced life support at scene, en route to hospital and in pre-hospital settings
  • Received and responded to requests for emergency ambulance service via two-way radio or other communication devices
  • Protected privacy of patient information as required by federal law and in accordance with general health care principles
  • Documented transports to maintain accurate records of emergency and non-emergency requests
  • Drove and operated specially equipped emergency vehicles to speci ed locations at safe and controlled speeds
  • Monitored and controlled department budget to grow revenue and contain expenses
  • Collaborated with nance personnel to foster streamlined accounts payable, accounts receivable and payroll processes
  • De-escalated employee disputes using advanced mediation techniques for minimal sta complaints
  • Identi ed and solved complex business challenges with high-level nancial acumen
  • Oversaw daily operations with practiced eye, focusing on e ciency, team collaboration and process improvements
  • Reviewed monthly Pro t and Loss (P&L) statements to identify areas in need of improvement
  • Optimized business performance with consistent data tracking and analysis of ongoing operations
  • Increased employee job satisfaction with hands-on, motivational approach.
  • Set forward-thinking policies to meet business needs and boost team success
  • Analyzed and optimized sales, marketing and promotional strategies using industry expertise
  • Reduced bottlenecks by implementing standardized equipment maintenance schedule and processes
  • Leveraged industry and operational knowledge to develop new revenue streams
  • Monitored and adjusted sta schedules based on changing operational demand
  • Supported HR initiatives by connecting with employees and actioning sta feedback
  • Managed daily operations and monitored activities to guarantee compliance with SOPs and safety regulations
  • Coordinated and supervised team member activities to consistently meet customers' needs
  • Built relationships with vendors and monitored supply chain to spot and correct de ciencies
  • Recommended and implemented procedural changes to enhance services for customers
  • Resolved problems, provided open communication and recommended discipline and terminations
  • Evaluated training needs and conducted performance reviews to drive sta development
  • Scheduled shifts to minimize labor costs and drive productivity.
  • Proactively participated in meetings and helped create new practices.
  • Handled customer complaints with empathy and composure.
  • Consistently met my short and long-term targets.
  • Answered calls, responded to emails, and spoke with clients face-to-face.
  • Processed a range of documentation and entered information into databases
  • Trained, coached, and supervised new sta members.
  • Accurately handled large amounts of money on the cash register.
  • Pitched ideas on how to improve performance and e ciency.
  • Helped management to identify work ow issues and nd solutions.
  • Supervised and delegated tasks to a team of [12] people.

Owner/Artist

More Than BEautiful LLC
08.2017 - 02.2021
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Trained and developed team members to build human capital.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Founded and managed [Type] business, growing revenue to $[Amount] in first year.
  • Managed large budgets, collaborating with other departments to eliminate redundancies.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Prepared annual budgets with controls to prevent overages.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Performed statistical analyses to gather data for operational and forecast team needs.

Education

Masters In Anthropology - Forensics

Harvard Extension School
Cambridge, MA
05.2026

Bachelor of Science - Pre-PA

South College
Knoxville, TN
05.2023

Certificate of Life And Health Coaching -

HCI
California City, CA
11.2022

Bachelor of Arts - Psychology

UNCC
Charlotte, NC
06.2009

Skills

  • LANGUAGES
  • Experienced specialist
  • For delivering outstanding service
  • Proactive, customer-orientated
  • Professional with over 4 years of
  • Experience in reputable shops
  • Self-motivated, team player with
  • Strong organizational and
  • Interpersonal skills
  • Have a proven record of surpassing expectations
  • Sales targets and boosting revenue
  • Always looking to learn new skills
  • Take on extra responsibilities, and
  • Grow professionally
  • Experienced in training and
  • Mentoring new members of the team
  • Con dent public speaker with
  • Experience of giving presentations
  • And training sessions
  • Awards' for delivering outstanding
  • Service
  • Have worked in busy, pressurized
  • Environments where high standards
  • Are expected
  • My dedication and passion has been
  • Recognized with awards, praise, and
  • Extra responsibilities
  • Teamwork
  • Problem-Solving
  • Customer service
  • Sales
  • Leadership
  • Public speaking
  • Handling con ict
  • Mentoring
  • O ce administration
  • Social media
  • French — Advanced
  • Diploma in Advanced
  • French
  • Medication Administration
  • Conditions Assessment
  • Medical Volunteer
  • Communication Equipment Operation
  • Documentation
  • Testing Standards
  • Stair Chairs
  • Patient Condition Observation
  • Equipment Safety
  • Mass Casualty Protocols
  • EMR Systems
  • Dispatch Communication Protocols
  • Medical Records Management
  • Medical Equipment Diagnostic Software
  • Basic Trauma Life Support
  • Critical Decision-Making Skills
  • Quality Assurance Controls
  • Defibrillation and Resuscitation
  • Emergency Medical Services
  • Responding to Emergencies
  • Indirect Patient Care
  • Pediatric Laryngoscopes
  • Medical Evaluations
  • Victim Reception Arrangement
  • Collect Data
  • Excellent Communication Abilities
  • Marketing Analytics
  • Research and Development Testing
  • Client Meetings
  • Program Planning
  • Analyze Trends
  • Research Protocol Development
  • Client Retention
  • Strong Analytical Skills
  • Brand Development
  • Documentation and Recordkeeping
  • Accounting Systems Assessment
  • Outbound Surveys
  • Database Skills
  • Scientific Methods
  • Microsoft Office
  • Reading Comprehension
  • Content Management
  • Market Share Growth
  • Literature Searches
  • Computer Proficiency
  • Investigative Research
  • Good with Numbers
  • Customer Demographics
  • Reviewing Literature
  • User Acceptance Testing (UAT)
  • Medical Records Research
  • Customer Presentations
  • GoldMine CRM
  • Competitive Research
  • Global Marketing
  • Business Intelligence Data Modeling
  • Survey Consumers
  • Integrated Marketing
  • Environmental Research
  • Quality Control Enhancement
  • Industry Trends
  • Survey Instruments
  • Experiment Running
  • Materials Coordination
  • Social Media Best Practices
  • Developing Presentations and Reports
  • Opinion Polls
  • Research and Data Management
  • Marketing Collateral Development
  • Department Development
  • Pricing Analysis
  • Event Logistics
  • Consumer Buying Habits
  • Presentations and White Papers
  • Data Analysis
  • Goal Establishment and Monitoring
  • IEP Compliance
  • Customer Loyalty
  • Member Retention
  • Effective Presentations
  • Develop Programs
  • Vital Sign Monitoring
  • Vendor Relations
  • Information Gathering
  • Detailed Instruction
  • Healthy Eating
  • Health and Wellness Management
  • Emotional Support
  • Invoice Statements
  • Smart Goals
  • Operational Procedures
  • Operational Standards
  • Marketing Material Development
  • Educational Programs
  • Public Health and Safety
  • Coaching
  • Occupational Health and Safety
  • Educating Healthcare Clients
  • Facility and Equipment Maintenance
  • HIPAA Compliance
  • Quality Improvement Activities
  • Educational Material Development
  • Training Program Effectiveness
  • Holistic Nutrition
  • Maintaining Database Information
  • Relaxation Techniques
  • Professional Relationships
  • Individual and Group Coaching
  • Develop Operational Policies
  • Critical Thinking
  • Support Networks
  • Prevention Strategies
  • Patient Admission
  • Nutrition
  • Public Speaking
  • Promote Community Health
  • Online Marketing
  • Expertise in Health Issue]
  • Exercise Strategies
  • Nutrition Consultations
  • Assessment Techniques
  • Train Employees
  • Complex Problem-Solving
  • Training Seminars
  • Health Education
  • Abiding By Safety Protocols
  • Motivational Interviewing
  • Exercise Program Design
  • Advertising Strategy

Certification

  • AEMT - Advanced Emergency Medical Technician
  • Life and Health Training - 10*
  • Certified Life and Health Coach

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield

Timeline

Life & Health Coach

Living Healthy
01.2023 - Current

Nurse/AEMT

Fast Access Health
09.2021 - 01.2023

Owner/Artist

More Than BEautiful LLC
08.2017 - 02.2021

AEMT

Puckett

Masters In Anthropology - Forensics

Harvard Extension School

Bachelor of Science - Pre-PA

South College

Certificate of Life And Health Coaching -

HCI

Bachelor of Arts - Psychology

UNCC

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Leah O'Neill