Leah Orndorff

• Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
• Verified insurance eligibility and coverage for patients.
• Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
• Filed and maintained patient records in accordance with HIPAA regulations.

• Greeted patients upon arrival and check patients in.

• Provided coverage for department functions such as front desk, referrals, and call center.

• Utilized electronic medical record, Epic, to enter and retrieve patient information.

• Maintained calendar and scheduled appointments for department.

• Confirmed insurance eligibility and coverage for each patient on each visit.

• Maintained familiarity with various types of medical insurance to explain these plans.

• Gathered statistical data, prepared reports, and maintained records.

• Directed incoming calls in courteous and efficient manner, as well as answer inquiries.

• Maintained friendly, efficient, and positive attitude towards guests, clients, and co-workers.

• Greeted patients upon arrival and check patients in
• Provided coverage for department functions such as front desk, referrals, and call center
• Utilized electronic medical record, Epic, to enter and retrieve patient information
• Maintained calendar and scheduled appointments for department
• Confirmed insurance eligibility and coverage for each patient on each visit
• Maintained familiarity with various types of medical insurance to explain these plans
• Gathered statistical data, prepared reports, and maintained records
• Directed incoming calls in courteous and efficient manner, as well as answer inquiries
• Maintained friendly, efficient, and positive attitude towards guests, clients, and co-workers.

• Provided compassionate care to daughter in caring, safe, and efficient manner
• Transported to appointments, errands, and activities
• Assisted daughter with exercises, ambulation, and transfer activities
• Reported and maintained all work time in online timesheet system
• Assisted daughter with daily living activities such as hygiene, mobility, and companionship
• Provided meal service daily
• Maintained daughter's clothing and closet in clean, neat, and orderly manner
• Administered medication, consistently and timely, following medication administration procedures
• Performed housekeeping duties including laundry, vacuuming and dishes
• Maintained accurate records of appointments and surgeries rendered to daughter.

• Handled sensitive and confidential member information and agreements
• Worked under minimal direction and exercised sound judgement
• Interacted in positive and professional way with co-workers
• Filed and maintained integrity of client charts
• Fostered cooperative team environment on supervised team
• Stayed up to date on emails, ensuring timely responses to supervisors
• Kept up to date with product and company information and guidelines.

• Greeted patients upon arrival and check patients in on daily basis
• Provided coverage for department functions such as front desk, referrals, and call center
• Utilized electronic medical record to enter and retrieve patient information
• Maintained calendar and scheduled appointments for department
• Confirmed insurance eligibility and coverage for each patient on each visit
• Supported philosophy, goals, and objectives of workplace
• Maintained familiarity with various types of medical insurance to explain these plans
• Gathered statistical data, prepared reports, and maintained records
• Directed incoming calls in courteous and efficient manner, as well as answer inquiries
• Maintained friendly, efficient, and positive attitude towards guests, clients, and co-workers.