Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leah West

Lisbon

Summary

Office manager with extensive experience in managing essential functions in dynamic business environments. Proven ability to enhance productivity, efficiency, and service quality across multiple offices. Strong organizational skills with a focus on task prioritization and deadline management. Seeking to leverage expertise in a new role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Office Manager

Chris Burkey Plumbing LLC
Negley
12.2023 - Current
  • Provided training to new hires on office policies and procedures.
  • Monitored inventory levels and placed orders when needed.
  • Assisted in developing budgets for departmental expenses.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Supervised staff members, organized schedules and delegated tasks.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

Shop Assistant

Chris Burkey Plumbing LLC
Negley
01.2022 - 11.2023
  • Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
  • Organized merchandise on display racks according to established guidelines.
  • Assisted in training new employees on standard operating procedures within the store environment.
  • Answered phone inquiries regarding store hours, product availability, pricing.

Crew Member

Dunkin Donuts BWI
North Lima
01.2019 - 12.2021
  • Assisted in the preparation of food items such as sandwiches, coffee and deserts.
  • Restocked kitchen supplies including food products and utensils.
  • Adhered to health department regulations regarding food handling procedures.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Resolved customer complaints in a professional manner.

Education

Bachelor of Arts - Education

Westminster College PA
New Wilmington, PA
12-2023

Skills

  • Employee training
  • Schedule organization
  • Time management
  • Problem solving
  • Policy implementation
  • Bookkeeping

Certification

  • PA Teaching Certificate for General Education PreK-4 & Special Education PreK-12.

Timeline

Office Manager

Chris Burkey Plumbing LLC
12.2023 - Current

Shop Assistant

Chris Burkey Plumbing LLC
01.2022 - 11.2023

Crew Member

Dunkin Donuts BWI
01.2019 - 12.2021

Bachelor of Arts - Education

Westminster College PA

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