LEAH PARDUE
Atlanta,GA
Summary
Account Manager proven successful at building and managing client relationships, constructing strategic solutions, and leading & educating internal sales teams. Champions personal and company brand values by exemplifying high character, unparalleled work ethic, and exceeding production and sales targets. Detail-oriented Account Manager with seven years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Integris Group
10.2021 - Current
- Prospected geographical territory, performed lead generation, and built innovative client partnerships resulting in new accounts and revenue generation
- Exceeded sales goals for accounts by upselling products to existing customers
- Conducted in-depth analysis of financial and operational data, including revenue, profitability, market share, and customer feedback, to inform decision-making and drive business results
- Built out processes for improving sales growth and to train and develop new hires
- Built meaningful relationships with with C-Suite, VP, and directors within clients IT departments
- Collaborated with cross-functional teams including sales, delivery, and product management to ensure timely and effective delivery of solutions
- Negotiated contracts and fees with procurement to secure pricing and new Master Service Agreements
Business Performance Advisor
Insperity
02.2021 - 10.2021
- Managed the entire sales cycle from prospecting to close, utilizing a CRM system to track leads and manage pipeline activities
- Meet with c-suite executives and educate them on how our HR services, Benefits and Software could transform their business
- Demonstrated expertise in HR services and technology, Stayed up-to-date on industry trends and emerging risks, providing timely and relevant insights to clients and ensuring compliance with changing regulations and requirements
- Collaborated with internal underwriters to negotiate favorable terms and rates on behalf of clients, ensuring cost-effective and comprehensive healthcare coverage coverage
- Provided exceptional customer service and support, ensuring smooth implementation and adoption of HR services and technology solutions and addressing client questions and concerns in a timely and effective manner
Senior Account Manager
Insight Global
01.2020 - 02.2021
- Maintains Account Manager responsibilities while also becoming client specific with a focus on account penetration
- Brought in $600K of additional business during the 2020 pandemic
- Primary point of contact for multiple C-suite executives
- Acts as a mentor by educating internal Technical Recruiters and new Account Managers though weekly meetings, workshops, and shadowing programs for future Sales Executives.
Account Manager
Insight Global
02.2017 - 01.2020
- Prospected geographical territory, performed lead generation, and built innovative client partnerships resulting in new accounts and revenue generation that grossed over $1M dollars in annual revenue
- Developed and drove new service offering through partnership with internal delivery team to provide innovative solutions for major clients within the financial services space
- Drove business strategy through key stakeholders such as SVP, VP, and Directors to launch two IT Managed Service programs that generated over $6M dollars in company revenue
- Successfully managed SLA's and KPI's through performance reviews, weekly touchpoints, and QBR's
- Guided solutions delivery team in content creation of market services for external client presentations
- Established and negotiated Master Services Agreements and SOW contracts between Insight Global and multiple Fortune 100 and Fortune 500 companies
- Created new tactics for lead generation and cold calling, averaging 100 cold calls daily
- Maintained 15+ weekly meetings with external clients to discuss performance, strategy, upcoming requirements, and future business opportunities.
Technical Recruiter
06.2016 - 02.2017
- Ensured timely delivery of services through full lifecycle recruitment activities for Fortune 100 and Fortune 500 clients
- Partnered with Account Managers to set initial client meetings, understand client requirements, and qualify business opportunities
- Collected and presented detailed market analysis to clients to ensure a timely sales delivery process
- Delivered qualified and vetted leads that resulted in new business development
- Managed Senior Account Managers book of business while out on maternity leave in addition to recruiter responsibilities.
Education
Bachelor of Science - Communications
University of Arizona
05.2016
Skills
- Account Management
- Relationship Building
- Acquisition and Retention Strategies
- Strategic Account Planning
- Customer Service
- Qualifying Leads
- Business Development
- Revenue Generation
- Performance Evaluations
Certification
- Google UX Design Certification 02/2023
Additional Information
- Contest Winner 2018,2019 & 2020
- Million Dollar Club 2018 & 2019
- Most Office Spread Growth 2018
- Most Team Spread Growth 2018
- Diversity Council 2020
Timeline
Senior Account Manager
Integris Group
10.2021 - Current
Business Performance Advisor
Insperity
02.2021 - 10.2021
Senior Account Manager
Insight Global
01.2020 - 02.2021
Account Manager
Insight Global
02.2017 - 01.2020
Technical Recruiter
06.2016 - 02.2017
Bachelor of Science - Communications
University of Arizona
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