To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Coast Roast Coffee & Tea/ Bankhouse Coffee
12.2017 - 10.2021
Managed inventory control, cash control, and store opening and closing procedures.
Interacted well with customers to build connections and nurture relationships.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Made bi-weekly employee work schedules for both coffee shops.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Participant
Adventures In Missions, World Race
01.2017 - 11.2017
Diverse cultural experience/travel.
Flexibility in demanding work environments.
Fundraising/ Donor relations.
Finance Coordinator.
Treasurer, direct handling of money through 11 countries/ 11 currencies.
Multi-team budget allocation & planning.
Public speaking, teaching English, performing manual labor.
Front Desk Receptionist
Coastal ENT, Dr. Bratton & Dr. Pisciotta
02.2016 - 12.2016
Scheduled, coordinated and confirmed appointments.
Verified patients' health insurance benefits.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Collected office visit payments.
Completed data entry and filing to keep records updated for easy retrieval.
Maintained confidentiality of sensitive data to protect patient information.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Front Desk Receptionist
Coast Cardiovascular Associates
11.2013 - 02.2016
Scheduled, coordinated and confirmed patient appointments.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Collected office visit payments.
Completed data entry and filing to keep records updated for easy retrieval.
Maintained confidentiality of sensitive data to protect patient information.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
Bachelor of Science - Business Administration
University of Southern Mississippi
Long Beach
05.2023
Associate of Science - General Studies
Mississippi Gulf Coast Community College
Biloxi
12.2011
Skills
Multitasking and Organization
Cash Management
Positive and Friendly
Customer Relations
Customer Relationship Management
Operations Oversight
Inventory Management
Leadership
Certification
ServSafe certified
Microsoft Office Excel Associate Certified - Exam MO-200
Timeline
Store Manager
Coast Roast Coffee & Tea/ Bankhouse Coffee
12.2017 - 10.2021
Participant
Adventures In Missions, World Race
01.2017 - 11.2017
Front Desk Receptionist
Coastal ENT, Dr. Bratton & Dr. Pisciotta
02.2016 - 12.2016
Front Desk Receptionist
Coast Cardiovascular Associates
11.2013 - 02.2016
Bachelor of Science - Business Administration
University of Southern Mississippi
Associate of Science - General Studies
Mississippi Gulf Coast Community College
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