Leah Peifer
Jefferson City,MO
Summary
Highly-organized Housekeeper Manager with relevant experience in managing household tasks and supervising cleaning staff. Skilled in ensuring cleanliness standards, developing efficient cleaning routines, and handling customer complaints effectively. Previous roles demonstrate strong leadership skills, ability to motivate team members, and commitment to maintaining a clean and healthy environment. Have made significant impact in prior work by improving operational efficiency and guest satisfaction levels through proactive management practices.
Overview
6
6
years of professional experience
Work History
Housekeeper Manager
The Frick Pittsburgh Museum and Gardens
Pittsburgh, PA
11.2018 - Current
- Managed housekeeping staff and assigned tasks to ensure efficient operations of the department.
- Developed training materials for new hires, ensuring they were properly trained on their duties and responsibilities.
- Monitored and evaluated performance of housekeeping staff, providing feedback and guidance as needed.
- Ensured that all safety protocols were followed in order to protect employees from potential hazards.
- Ordered supplies, and equipment, as necessary to maintain sufficient stock levels for daily operations.
- Created weekly schedules for housekeeping staff.
- Collaborated with multiple departments to maximize workflow and efficiency.
- Swept and damp-mopped private stairways and hallways.
- Resolved complaints from guests related to housekeeping services in a timely manner.
- Conducted regular inventory checks of cleaning supplies and equipment to ensure adequate stock levels at all times.
- Tracked employee attendance records and timecards for payroll purposes.
- Participated in meetings with executive team members regarding operational policies or procedures related to housekeeping services.
- Taught cleaning procedures to housekeeping staff.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Practiced safe work habits and wore protective safety equipment.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Sanitized and cleaned sinks, mirrors, and toilets.
Bakery Assistant
Gluuteny Bakery
Pittsburgh, PA
07.2018 - 10.2018
- Assisted in the preparation of dough for cakes, pies and other baked goods.
- Maintained a clean and sanitary work area throughout the day.
- Weighed ingredients and monitored temperatures during baking processes.
- Kept accurate records of all baking supplies used in production.
- Followed recipes to ensure consistent quality of finished products.
- Monitored expiration dates on ingredients and finished products.
- Ensured that all safety protocols were followed while working in the bakery area.
- Mixed batters according to specific recipes, ensuring accuracy in measurements.
- Baked cookies, muffins, breads, tarts, pies, cupcakes and other desserts.
- Demonstrated knowledge of proper food handling techniques when preparing ingredients.
- Worked closely with head baker to plan daily production schedules.
- Conducted regular inventory checks to monitor stock levels of baking supplies.
- Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
- Operated ovens, scales and mixers for bakery
- Followed recipes to mix dough in batches sufficient for daily production quota.
- Prepared pastry creams, fillings, icing, chocolate mousse and other components used in decorating and filling baked goods.
- Baked scones, cookies, cakes, and other baked goods under direction of professionals.
- Assisted professionals in identifying fresh items running low, preparing dough, and ingredients for fresh batches.
Education
Associate of Science - Psychology
Liberty University
Lynchburg, VA04-2018
Skills
- Strong leadership
- Workload prioritization
- Health and safety compliance
- Task Delegation
- Scheduling expertise
- Employee Relations
- Cleaning practices
- Task assignment
- Ordering cleaning supplies
Timeline
Housekeeper Manager
The Frick Pittsburgh Museum and Gardens
11.2018 - Current
Bakery Assistant
Gluuteny Bakery
07.2018 - 10.2018
Associate of Science - Psychology
Liberty University
Similar Profiles
Nicole DewberryNicole Dewberry
Assistant Manager of Visitor Experience at Cummer Museum Of Art And GardensAssistant Manager of Visitor Experience at Cummer Museum Of Art And Gardens
Timothy DanielTimothy Daniel
Senior Gardener at Heritage Museum And GardensSenior Gardener at Heritage Museum And Gardens
Logan LivingstonLogan Livingston
Yoga Teacher at The Works A Sweat Studio by Sarah FrickYoga Teacher at The Works A Sweat Studio by Sarah Frick