Leah Pennington
DeBary
Summary
Dynamic Property Manager with proven expertise in property inspections and leasing, coupled with strong customer service skills. Successfully resolved disputes and improved tenant relations, resulting in increased retention and positive feedback.
3+ Years experience in Real Estate and property Management, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.
Overview
3
3
years of professional experience
Work History
Property Manager
Luxe Placements
07.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Real Estate Sales Executive
Homewise Realty
01.2022 - Current
- Advised clients on property staging techniques that improved overall appeal and contributed to faster sales at higher prices than initially anticipated.
- Established lasting partnerships with local businesses to gain referrals and increase brand visibility within the community.
- Developed customized marketing materials tailored to each property''s unique characteristics, attracting targeted buyer demographics more effectively.
- Organized successful open houses that resulted in numerous offers above asking price for sellers.
- Enhanced customer experience by providing personalized service and prompt response to inquiries, fostering loyalty among clients.
- Negotiated favorable contract terms for clients, resulting in increased client satisfaction and repeat business.
- Conducted comprehensive market analyses to determine optimal pricing strategies for properties, maximizing profitability for both sellers and buyers.
- Prepared and presented contracts and other legal documents to clients.
Education
Florida Technical College
Orlando, FLSkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Leasing and sales
Timeline
Property Manager
Luxe Placements
07.2024 - Current
Real Estate Sales Executive
Homewise Realty
01.2022 - Current
Florida Technical College
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