Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leah Phillips

North Smithfield,RI

Summary

Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and 20 years of experience in Bus Driver roles. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Well-traveled driver with proven track record of safely and efficiently transporting passengers around city. Extensive knowledge of street layouts and traffic regulations. Stays calm and composed in difficult situations while going extra mile to satisfy customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level drive position. Ready to help team achieve company goals.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Disability Bus Driver

Accept Collaborative
09.2022 - Current
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
  • Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
  • Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Retained bus system, route and stop knowledge for informative customer advice.
  • Managed fare collection with accuracy, ensuring timely deposits and accurate record-keeping for company financial records.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
  • Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
  • Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Verified cleanliness and tidiness of bus through regular cleaning.
  • Fostered safe bus environment by enforcing rules of conduct for passengers.
  • Diffused potential passenger disputes with fairness and professionalism.
  • Inventoried bus emergency and first aid supplies and equipment.
  • Assisted passengers with inquiries and requests during trips.
  • Updated and maintained accurate trip logs and records.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Followed all relevant schedules for routes and arrivals.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Aided passengers with disabilities or special needs.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Inspected bus for any mechanical issues before departure.

Monitor

First Student Transportation
09.2020 - 06.2021
  • Exhibited strong attention to detail while reviewing medical records, identifying discrepancies or inaccuracies that may impact
  • Conducted pre- and post-trip inspections to verify cleanliness and maintenance of bus.

Maintained strict compliance with all relevant regulatory guidelines and industry standards to uphold the integrity of patient monitoring processes.

Facilitated smooth transitions between shifts by providing thorough handoff reports, ensuring continuity of care for monitored patients.

  • Supported overall school goals by promoting punctuality and consistency in daily transportation routines.
  • Collaborated with teachers and staff to address any concerns about student behavior or transportation issues.
  • Enforced [State] safety guidelines for passenger transportation to keep children safe and driver free of distraction.
  • Managed conflicts effectively among students, resolving disputes promptly and fairly while reinforcing appropriate behavior standards on the bus.
  • Provided support to students with special needs, ensuring their comfort and well-being throughout the bus ride.
  • Contributed to the overall success of school transportation services by consistently meeting or exceeding performance expectations in all areas of responsibility.
  • Serve as a liaison between the transportation department and teaching staff for effective coordination of student needs during travel time.

Unit Secretary

Miriam Hospital
05.1993 - 06.2005
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained current and accurate medical records for patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Enhanced office productivity by handling high volume of callers per day.
  • Evaluated and implemented changes to unit procedures based on feedback from staff, improving efficiency without compromising patient care quality.
  • Monitored inventory levels and advised management of need for replenishment.
  • Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.

Education

Associate of Science - Medical Assistant

Lincoln Technical School
Lincoln, United States
01.2017

High School Diploma -

Cranston East High School
Cranston, United States
05.1987

Skills

  • Traffic laws knowledge
  • Local route knowledge
  • Passenger Interaction
  • Passenger Safety
  • Inclement weather driving
  • Map Reading
  • Clean Driving Record
  • Commercial driving
  • Defensive Driving
  • Vehicle inspections
  • Route Planning
  • Vehicle Maintenance
  • Safety practices
  • Pre-Trip Inspections
  • Disability Awareness

Certification

  • medical secretary Training - 14 moths

Timeline

Disability Bus Driver

Accept Collaborative
09.2022 - Current

Monitor

First Student Transportation
09.2020 - 06.2021

Unit Secretary

Miriam Hospital
05.1993 - 06.2005

Associate of Science - Medical Assistant

Lincoln Technical School

High School Diploma -

Cranston East High School
  • medical secretary Training - 14 moths
Leah Phillips