LEAH POLLARD
Phoenix,AZ
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
11
11
years of professional experience
Work History
Supervisor of Integrated Surgical Services
Phoenix Indian Medical Center
03.2024 - Current
- Designated supervisor to oversee all aspects of the Integrated Surgical Services personnel, and the second-level supervisor for the supervisors of Same Day Surgery/PACU, Operating Room, and Central Sterile Processing
- Leadership, direction, and technical expertise in planning, development, implementation, and the evaluation of the delivery of nursing, technical, and support services for Integrated Surgical Services
- Collaborates with hospital administration on matters related to hospital policy, the initiation of new therapies, or the acquisition of new equipment.
- Management of Integrated Surgical Services personnel by providing adequate unit staffing, unit organizational functions, unit safety, and departmental communications
- Development, maintenance, and updates of position descriptions, and sets and maintains employee performance standards. Evaluates employees' performance based on these standards to initiate and recommend promotions, awards, employee recognition, training, disciplinary actions, and adverse actions
- Identification and counseling of employees on training opportunities, career development, continuing education, and team participation
- Recruitment, interviews, recommendations, and selection of candidates to fill vacant positions, utilizing the Federal Personnel and Indian Health Services hiring practices
- Maintains competency in current practices and procedures, skills, leadership knowledge, and abilities
- Ensures the nursing and ancillary personnel perform duties and procedures within their scope of practice, have current licensure, have been orientated and trained in special procedures, and have completed their required skill certifications
- Ensures all Phoenix Indian Medical Center policies and procedures, federal and state guidelines, central sterile processing, and national nursing standards are followed. Initiates, develops, monitors, and revises policies, guidelines, protocols, and continuous quality improvement to assure quality, effective, and appropriate patient care is provided.
- Participates in department environment of care rounds and works to complete noted deficiencies promptly
- Knowledge of sterile technique, decontamination, sterilization operations, and tests to determine the effectiveness of sterilization, proper storage, and shelf life
- Collaborates with the Chief of Surgery, Infection Control, Sterile Processing, and Surgical Inventory Management on Reusable Medical Equipment (RMD), implants, supplies, and instrumentation
- Actively participates in hospital and nursing committees as assigned, and decision-making on work methodologies to use in achieving work goals and objectives
- Serves as department subject matter expert during Joint Commission and CMS surveys
- Performs other duties as assigned, including but not limited to cross-coverage for the supervisory functions of the ASCN-SDS/PACU, CSR Supervisor, and ASCN-OR when necessary.
- Series: 0610
- Hours per week: 40
Manager of Quality Measures
Ohio Orthopedic Surgery Institute
11.2016 - 03.2024
- A nursing member of the Continuous Quality Improvement Committee reports complication data and infection control statistics
- Representative for nursing staff to enhance patient care and performance
- Risk management leader, initiating and revising policies that directly impact patient care
- Participation in CMS compliance for certification
- Participation in the JCAHO triennial accreditation process
- Management of the facility's Infection Control program to prevent and control nosocomial infections. Lead in planning, monitoring, evaluating, updating, and educating. Current professional guidelines (such as those provided by APIC)
- Coordinator for the safety of all staff, patients, and visitors during working hours
- Education of all staff to reduce or eliminate safety risks
- Formulation and implementation of safety policies. Daily monitoring and reporting of the surgical center environment.
- Serves as a nursing member and Safety Officer for Life Safety. Maintains Life Safety records; Manages fire prevention programs and activities; reviews Life Safety/EOC Policies and Procedures and revises as needed; Prepares reports
- Provide clinical expertise to mitigate risks in support of safe patient care and perioperative policies
- Maintains files and prepares reports on infection control, environment of care, and quality improvement for staff and physicians
- Responsible for the education of staff and physicians on current health trends, promoting a healthy workplace environment through written and oral presentations
- Hours per week: 40
Registered Nurse
Wright Patterson Air Force Base
04.2015 - 11.2016
- Responsible for the patient's safety and acts as a patient advocate when appropriate, for infants to adults.
- Circulating nurse according to surgical suite policies and procedures for Ear, Nose, and Throat, Gastrointestinal, Urology, Male reproductive, Plastics, Orthopedics, Spine, Podiatry, Burns, Eyes, Obstetrics and Gynecology, and Trauma.
- Administration of medications as ordered per the physician's request.
- Safely handling of specimens during and after the intraoperative phase according to safe handling policies.
- Monitoring of patients during local and conscious sedation surgeries.
- Assist the surgeon, anesthesia personnel, residents, scrub techs, and students in the operating room.
- Evaluation, planning, and assessment of the patient's needs before, during, and after surgery.
- Float duties include giving breaks, picking supplies and instrumentation for the next day, setting up the operating rooms, and restocking supplies.
- Assist in the preoperative and post-anesthesia care as needed
- Hours per week: 40
Education
Master's degree - Nursing Education
Northern Kentucky University
Highland Heights, KY12.2023
Bachelor's degree - Nursing
Ohio University
Athens, OH11.2018
Associate's degree - Nursing
Kettering College
Dayton, OH12.2012
Associate's degree - Surgical Technology
Sinclair Community College
Dayton, OH06.2002
Skills
- Customer service
- Team building
- Training and mentoring
- Cerner & Epic experience
- Process improvement
- Data analytics
- Documentation and reporting
- Policy and procedures
- Staff education
- Teamwork and collaboration
- Computer skills
- Adaptability and flexibility
Accomplishments
- Collaborated with informatics in the implementation of the utilization Electronic Health Records (EHR) & Bar Code Medication Administration (BCMA)
- Supervised team of 45 staff members.
Languages
English
Timeline
Supervisor of Integrated Surgical Services
Phoenix Indian Medical Center
03.2024 - Current
Manager of Quality Measures
Ohio Orthopedic Surgery Institute
11.2016 - 03.2024
Registered Nurse
Wright Patterson Air Force Base
04.2015 - 11.2016
Bachelor's degree - Nursing
Ohio University
Associate's degree - Nursing
Kettering College
Associate's degree - Surgical Technology
Sinclair Community College
Master's degree - Nursing Education
Northern Kentucky University