Leah Powell
1158 Oasis Street, Arcata,CA
Summary
Dynamic Care Provider with a proven track record at Chance 4 Change, delivering exceptional customer service and personalized care plans. Skilled in multi-line phone systems and adept at fostering client relationships, I enhance patient well-being through effective communication and meticulous attention to health monitoring, ensuring optimal outcomes for diverse needs.
Overview
28
28
years of professional experience
Work History
Care Provider
Chance 4 Change
Eureka, CA
06.2023 - 07.2026
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans tailored to individual client needs
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Switchboard Operator/Registration
Mad River Community Hospital
3800 Janes
07.1998 - 07.2000
- Operated multi-line switchboard to manage incoming and outgoing calls efficiently.
- Maintained accurate call logs and relayed messages to appropriate departments.
- Provided excellent customer service by addressing caller inquiries promptly.
- Connected callers with appropriate professional, departments.
- Announced important information and emergency notifications over PA system.
- Entered patient information in computer system, got signatures, and patient insurance information.
Education
High School Diploma -
Arcata High School
1720 M Street, ArcataSkills
- Emotional support
- Social interaction
- Medication distribution
- Multitasking and organization
- Daily living assistance
- CPR/First Aide Certified
Timeline
Care Provider
Chance 4 Change
06.2023 - 07.2026
Switchboard Operator/Registration
Mad River Community Hospital
07.1998 - 07.2000
High School Diploma -
Arcata High School