Leah Price
Cincinnati,OH
Summary
Motivated customer service professional seeking a position to develop skills and gain experience for future career advancement. Dedicated to providing exceptional service and building strong customer relationships. Eager to contribute to a team-oriented environment, utilizing excellent communication and problem-solving abilities for customer satisfaction. Committed to delivering high-quality service and exceeding expectations in a fast-paced customer service setting.
Overview
22
22
years of professional experience
Work History
Receptionist
Seven Hills Women’s Health Center
2004.07 - Current
- Schedule return appointments and insure all fees/co-pays are paid;
- Schedule and organize meeting for Physicians
- Order and maintain patient education
- Receive, distribute, and record patient test results
- Monitor and maintain financial spreadsheets
- Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
- Greet patients/visitors, and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
- Explain financial requirements to patients; collect and record copays as required.
- Perform registration functions for new and existing patients.
- Schedule patient appointments per guidelines given, and finalize patient schedules for previous day.
- Maintain confidentiality regarding all patients.
- Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
- Other duties as assigned.
Customer Service Specialist
Target
2002.06 - 2003.02
- Processed customer orders on register; neatly bagged customers’ purchases; kept area clean; solved customer issues; return and exchange merchandises; stocked designated areas; assist customers with locating merchandise.
Education
High School Diploma -
Mariemont High School
Mariemont, OH06.2004
Skills
References
Dr. Michael Fesenmeier - Vice President of Medical Affairs - Axia Women’s Health 513-313-2224
Lauren Todd - Administrative Assistant -Cincinnati State Community College 513-510-1792
Justine Gessner -back office coordinator - Trihealth 513-376-4337
Timeline
Receptionist
Seven Hills Women’s Health Center
2004.07 - Current
Customer Service Specialist
Target
2002.06 - 2003.02
High School Diploma -
Mariemont High School
Similar Profiles
Cailin NealCailin Neal
Medical Assistant Intern at Seven Hills Women’s HealthMedical Assistant Intern at Seven Hills Women’s Health
Jasmine MooreJasmine Moore
Primary Care Nurse Practitioner at Platte Valley Women’s Health & Center For HealthPrimary Care Nurse Practitioner at Platte Valley Women’s Health & Center For Health
Niyah Moore, MSN, WHNP, BSN, RNNiyah Moore, MSN, WHNP, BSN, RN
WHNP Student -Clinical Rotation at Women’s Health CenterWHNP Student -Clinical Rotation at Women’s Health Center