Leah Prinzing
Webster,NY
Summary
Dynamic massage therapy student with hands-on clinical experience at Northeast College of Health Sciences, skilled in various modalities including deep tissue and myofascial release. Proven ability to enhance client comfort through effective communication and meticulous documentation. Committed to delivering exceptional client care while adhering to professional ethics and NYS guidelines.
Overview
6
6
years of professional experience
Work History
Massage Therapy Student
Northeast College of Health Sciences
Seneca Falls, New York
09.2024 - Current
- Provided therapeutic massage treatments to diverse populations in a clinical setting under licensed supervision
- Conducted client intake, health histories, and treatment planning
- Performed Swedish, Deep Tissue, Myofascial Release, Trigger Point Therapy, Hot-Stone, and relaxation techniques
- Maintained SOAP notes and accurate client documentations
- Practiced professional draping, sanitation and safety regulations aligning with NYS guidelines
- Communicated effectively to ensure client comfort, consent and results
Spa Attendant
Spa at the Delmonte
Pittsford, New York
01.2022 - Current
- Monitored guest flow to ensure seamless operations during shifts
- Reported maintenance needs for a consistently safe environment
- Performed cleaning tasks, including vacuuming, dusting, and sanitizing spa surfaces
- Stocked supplies to ensure availability for staff and guests
- Provided customer support in the spa area for enhanced guest experiences
- Maintained professional appearance while on duty
- Replenished towels, linens, and amenities in locker rooms
- Participated in OSHA training to improve job skills and knowledge
Spa Coordinator
The Spa at the Delmonte
Pittsford, New York
08.2021 - Current
- Facilitated scheduling, rescheduling, and canceling of appointments for customers
- Collected credit card information to secure bookings and guarantee reservations
- Demonstrated comprehensive knowledge of spa services and products to assist clients
- Prepared spa facility for operations and ensured proper closing procedures were followed
- Conducted facility tours for customers, detailing available resources and amenities
- Maintained cleanliness and organization of setting for optimal client experience
- Provided exceptional customer service while addressing client inquiries and concerns
- Trained new staff on operational protocols and effective customer interaction techniques
Delivery Driver
Caraglio’s Pizza
Webster, New York
10.2019 - Current
- Ensured timely delivery of food orders while adhering to traffic regulations
- Notified customers of delays to minimize complaints and inquiries
- Loaded and unloaded orders for successful delivery to customers
- Verified orders prior to leaving shop to confirm completeness
- Assisted with food preparation, deep cleaning, and organization tasks inside shop
- Obtained customer orders and confirmed availability for pick-up or delivery
Education
Certificate - Massage Therapy
Northeast College of Health Sciences
Seneca Falls, NY04-2026
High School Graduate -
Webster Schroeder High School
Webster, NY08.2019
Skills
- Hands- On clinical experience
- Various massage modalities (Swedish, deep tissue, trigger point, myofascial release, Orthopedic, Hot-stone and more)
- Client intake and SOAP note documentation
- Draping and professional ethics
- Anatomy and physiology
- Kinesiology
- Pathology
- Shiatsu
- Pain and stress management
- Client care and communication
- Client based service
- Volunteer services at Clear Path for Veterans
- NYS scope of practice training
- Spa operations
Volunteer Experience
- Clear Path for Veterans, Student Volunteer, 05/28/2025
- Hill Haven Retirement Home, Volunteer, 01/01/18 - 12/31/19
- Plank South Elementary, Volunteer, 01/01/19 - 12/31/19
Timeline
Massage Therapy Student
Northeast College of Health Sciences
09.2024 - Current
Spa Attendant
Spa at the Delmonte
01.2022 - Current
Spa Coordinator
The Spa at the Delmonte
08.2021 - Current
Delivery Driver
Caraglio’s Pizza
10.2019 - Current
Certificate - Massage Therapy
Northeast College of Health Sciences
High School Graduate -
Webster Schroeder High School