Leah Rampersaud
Newark
Summary
I'm a customer focused professional with extensive experience as a Unit Secretary in a high volume hospital setting. I'm adept at managing patient admissions, maintaining accurate medical records, and facilitating smooth communication between healthcare teams. I'm known for my adaptability, strong organizational skills, and a commitment to enhancing patient experiences. I have a proven ability to thrive in fast paced environments while supporting nursing staff and ensuring compliance with hospital protocols.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Unit Secretary
Carewellhealth
East Orange, NJ
05.2025 - Current
- Coordinated patient admissions, maintained and updated patient charts, and ensured adherence to hospital standards.
- Assisted in transporting lab samples, retrieving supplies, and supporting nursing staff to ensure efficient patient care.
- Utilized electronic health record systems (FirstNet & PowerChart) to accurately input and track patient data.
- Supported inventory management and ensured department supplies were well-stocked and organized.
Retail Sales Associate
SKECHERS Factory Outlet
Elizabeth, PA
11.2023 - 04.2025
- Delivered exceptional customer service by assisting customers in finding products and ensuring a positive shopping experience.
- Managed inventory, created price tags, and promoted sales and discounts, contributing to increased store revenue.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new associates on sales techniques, product knowledge, and store policies to ensure consistent service standards.
Customer Service Representative
Saint Elizabeth University Admission Office
Morristown, NJ
09.2019 - 06.2020
- Maintained accurate and up-to-date records by entering and updating data for incoming students to support administrative functions.
- Facilitated efficient communication by transferring calls and responding to inquiries, ensuring high levels of customer satisfaction.
Education
Certified EKG Technician -
Phlebotomy Training Specialists
NewarkHigh School Diploma -
Immaculate Conception High School,
Montclair, NJSkills
- EKG Skills: Proficient in 12-lead ECG, Holter Monitor, Stress Testing, and telemetry monitoring
- Phlebotomy Skills: Trained in venipuncture and blood collection techniques (certification in progress)
- Clinical Procedures: PRP & PRF Processing, dermal punctures, capillary sticks, and more
- Administrative Skills: Data Entry, Time Management, Organizational Skills, Customer Service
Certification
Certified EKG Technician - #NJ-20309-136564 Certified Phlebotomy Technician -In Progress
Timeline
Medical Unit Secretary
Carewellhealth
05.2025 - Current
Retail Sales Associate
SKECHERS Factory Outlet
11.2023 - 04.2025
Customer Service Representative
Saint Elizabeth University Admission Office
09.2019 - 06.2020
Certified EKG Technician -
Phlebotomy Training Specialists
High School Diploma -
Immaculate Conception High School,