Leah Rinehart

• Adapted quickly to changing circumstances, such as guest cancellations or last-minute bookings, to maintain a smooth reservation process and high levels of customer satisfaction.
• Resolved booking conflicts or errors swiftly, minimizing negative impacts on client experiences.
• Improved customer satisfaction by providing accurate and timely reservation services.
• Provided customers with information about availability and pricing.
• Managed a high volume of reservations, maintaining accuracy and organization under pressure.
• Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Greet Clients

Schedule Appointments

Assist with Tax Return Assembly

Greet Clients

Full-Charge Bookkeeper Assisting Accounts & CPA's

Assist Assembling of Tax Returns