Self-motivated Receptionist highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Napa Valley Hotel & Suites
Napa, CA
02.2021 - 06.2024
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Responded to inquiries and room requests made online, by phone and via email.
Completed basic bookkeeping and document filing.
Greeted visitors to provide information and direct to appropriate personnel.
Received incoming calls and coordinated with staff to fulfill customer requests.
Warehouse Associate
Blendjet
Benicia, CA
03.2023 - 12.2023
Packed and labeled merchandise to prepare for loading and shipment to customers.
Used pallet jacks to move items to and from warehouse locations.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Examined packages and goods for damage and notified vendors of replacement needs.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.